About Family First Vision Care - Goshen
Family First Vision Care is a neighborhood eye doctor located at 4024 Elkhart Rd. in Goshen, offering genuine eye care with a focus on eye health and wellness. The team provides annual eye exams that check for changes in vision, update prescriptions, and assess overall eye health. The office is known for its friendly and welcoming atmosphere, making patients feel comfortable. The staff is knowledgeable, informative, and helpful in explaining insurance options. Physicians like Dr. Faunce are praised for creating a warm atmosphere, explaining all parts of the eye exam thoroughly, and answering questions with patience and humor. Patients often mention that he is a cultured and intelligent doctor who listens carefully and provides professional advice. The optical techs are also commended for their kindness, friendliness, and helpfulness, especially when assisting patients in choosing glasses. Overall, visitors have experienced top-notch care and appreciate the friendly staff and professional service at Family First Vision Care.
I haven't been to an eye doctor since before I was a teenager, in other words, I had no idea what I was in for. Everything went smooth, staff was friendly, polite and very knowledgeable. I was most impressed by the dr that put me through the exam. Not for one minute was I confused about what was next, she let me ask questions, and answered alot before I could even ask. When I tell you I felt like this was one of my moms friends who've known me my whole life...I was at home!! Thank you all for everything!! Can't wait to get my glasses!!!❤️
My exam was fine. My experience was fine. The people at the desk are great, but I have to say that even before my appointment, the doctor rubbed me the wrong way hard-core by the way he spoke to an 80-year-old woman with a walker. “Are you the stroke lady?” is not an appropriate, professional greeting in my opinion.
Dr. Fraser was gracious, knowledgeable, and very good at explaining the results of my exam and next steps. She makes her patients feel valued and heard. Ayesha was the administrator that managed my visit from welcome, to ordering, to payment, and final farewell - she is a generous hostess and very professional. She even called me back on a detail related to my order to make sure I got exactly what I wanted. Her pride in her work is the insurance that customers are going to get the best treatment when they come to Pearle Vision on Elkhart Rd.