About Universal Windows Direct of Fort Wayne
Universal Windows Direct of Fort Wayne is a trusted home improvement company, known for their quality craftsmanship and exceptional customer service. They offer a wide range of services, including window and door replacements, siding installation, and roofing. Customers have praised the company for their professional and personable installers, who take the time to explain the process and ensure a great outcome. The company's commitment to using superior products and providing follow-up support has also earned them positive reviews. One customer was particularly pleased with the installation of a patio door with internal venetian blinds, noting that the blinds effectively keep out the sun and are protected from pets. Another customer was impressed with the replacement of an exterior door with a window and the installation of new siding. Overall, Universal Windows Direct of Fort Wayne is highly recommended for any home improvement needs.
We have had Universal Windows do work twice over the past 5 years. They installed new windows and most recently put a new roof, gutters/guard and skylight in. They were quick and did a nice job. I am pretty sure my husband and I spoke with everyone from the customer service rep to the president, finance, sales rep etc. They were all polite and genuine. We were able to pick all the colors out and our sales rep Norman was patient with us. Picking colors for home improvements is a big deal. Having people in and out of your home you trust is important. I feel we made a good choice.
We're very happy with our new windows and doors! Universal Windows is fairly priced, and Mark Faylor and his crew are all professional and nice!
Good communication, windows look great and a new front door. Very affordable. On time, friendly and easy to work with. We would hire them again.