The prices are ok but beware because you get what you pay for. Even the warranties are limited. I have been going to them for at least 5 years and yet when I purchased my last pair of glasses and added the photo fusion with scratch guard, the first pair I picked up had a buff mark in the lense. They replaced it right away, but I didn't notice the photo fusion in my lenses didn't work as I thought you weren't supposed to be able to see the difference while wearing them. I brought it back in May 2023, where they agreed they weren't done correctly and agreed to replace my lenses. I thought it was weird they didn't take my frames but thought they... read full review
January 2024
RUDE! RUDE! RUDE! It's been 8 weeks! YES! 8 WEEKS! And still no glasses! They lie about the reasons they are not ready. Waiting on the lenses, the machine is down, and it's the holidays, back to waiting on the lenses again. They don't give refunds, and apparently, don't give glasses either! Have reported to the better business bureau. DO NOT GO HERE!!!
November 2023
I took my 12-year-old daughter there to get glasses about seven months ago. As of late, she’s been complaining about severe headaches in migraines and troubles seeing so I figured she just needed to get her eyes re-examined maybe a new set of glasses. I made an appointment at the store and while waiting for the eye exam found out they no longer take my insurance or my wife insurance so I said thank you and I went To LensCrafters, which took both of our insurance no problem right there. Come to find out while they’re examining my daughters glasses I got from this store that the right side was the prescription, but the left side was just the regular plastic lenses that... read full review
The prices are ok but beware because you get what you pay for. Even the warranties are limited. I have been going to them for at least 5 years and yet when I purchased my last pair of glasses and added the photo fusion with scratch guard, the first pair I picked up had a buff mark in the lense. They replaced it right away, but I didn't notice the photo fusion in my lenses didn't work as I thought you weren't supposed to be able to see the difference while wearing them. I brought it back in May 2023, where they agreed they weren't done correctly and agreed to replace my lenses. I thought it was weird they didn't take my frames but thought they... read full review
RUDE! RUDE! RUDE! It's been 8 weeks! YES! 8 WEEKS! And still no glasses! They lie about the reasons they are not ready. Waiting on the lenses, the machine is down, and it's the holidays, back to waiting on the lenses again. They don't give refunds, and apparently, don't give glasses either! Have reported to the better business bureau. DO NOT GO HERE!!!
I took my 12-year-old daughter there to get glasses about seven months ago. As of late, she’s been complaining about severe headaches in migraines and troubles seeing so I figured she just needed to get her eyes re-examined maybe a new set of glasses. I made an appointment at the store and while waiting for the eye exam found out they no longer take my insurance or my wife insurance so I said thank you and I went To LensCrafters, which took both of our insurance no problem right there. Come to find out while they’re examining my daughters glasses I got from this store that the right side was the prescription, but the left side was just the regular plastic lenses that... read full review