Carpet One Floor & Home

Carpet One Floor & Home in Fort Wayne has been a trusted local source for flooring needs for over 81 years. This family-owned business offers a wide selection of products, including hardwood, tile, vinyl, and carpet. Customers have praised the knowledgeable and helpful staff, such as Sam and Sandy, for their exceptional customer service and guidance throughout the purchasing process. Many reviews highlight the professionalism and craftsmanship of the installation team, noting that independent contractor John showcased outstanding attention to detail. Although there were some minor issues with product delivery, the team worked diligently to resolve them quickly and fairly, ensuring customer satisfaction. While some customers found it inconvenient that samples could not be taken home, the willingness of employees to assist and answer questions made the decision-making process smoother. Overall, reviews reflect a strong appreciation for the service and quality provided by Carpet One Floor & Home, with many customers expressing their satisfaction with their new floors and their intention to return for future flooring projects.