Had several issues with our truck. Stopped in Monday morning and not only did we feel that our needs were important, we were made to feel important as customers as well. I have often thought that customer service was a dead art, but here, I find it alive and well in the hearts of bolt employees. Mark , Zac and others went above and beyond what was required. Thanks guys, You made dealing with our problems a pleasure.
September 2020
Had the rooftop A/C unit on our expeditor truck repaired. Parts were tough to get. They let us have them shipped to them and did the labor for us. We were in and out for a reasonable labor charge. Always great service here.
May 2020
Mark, Roger and the Service Staff went out of their way to help us today! Wow, we were so impressed with their kind attention and willingness to go above and beyond. Our problem ended up being an nonissue but they were willing to do whatever was needed to help us out. You guys rock!
Had several issues with our truck. Stopped in Monday morning and not only did we feel that our needs were important, we were made to feel important as customers as well. I have often thought that customer service was a dead art, but here, I find it alive and well in the hearts of bolt employees. Mark , Zac and others went above and beyond what was required. Thanks guys, You made dealing with our problems a pleasure.
Had the rooftop A/C unit on our expeditor truck repaired. Parts were tough to get. They let us have them shipped to them and did the labor for us. We were in and out for a reasonable labor charge. Always great service here.
Mark, Roger and the Service Staff went out of their way to help us today! Wow, we were so impressed with their kind attention and willingness to go above and beyond. Our problem ended up being an nonissue but they were willing to do whatever was needed to help us out. You guys rock!