Book Heating & Cooling Inc

Book Heating & Cooling Inc. is a local HVAC company serving the Harrison, Floyd, and Clark areas. Owned by Larry Book, the company provides a wide range of services, including gas, central air, electric, and heat pump installation and maintenance. They are certified to work on various HVAC brands, such as York, Heil, Rheem, and Trane. Customers have consistently praised the company's professionalism and quick response times. One reviewer expressed gratitude for the prompt service they received when their furnace was not working properly, stating that a call resulted in a technician arriving just 30 minutes later to fix the issue. Another customer highlighted the efficient troubleshooting skills of Kevin, who methodically addressed multiple problems with their furnace, emphasizing the importance of annual maintenance. The company's exceptional customer service is further underscored by a reviewer who recently had a new TRANE HVAC system installed. They were impressed by the crew's respectful treatment of their home and family, feeling blessed to have met the technician. The reviewer appreciated the smooth process and firm handshake agreement, reflecting the company's commitment to customer satisfaction. Customers have also praised the company's warranty and same-day service. One reviewer called regarding a thermostat issue and had a technician arrive within an hour to replace the thermostat, which was under warranty, and change the air filter as a courtesy. Another customer with a non-working AC unit received same-day service, and the technician, Kevin, had the system up and running within an hour, even washing the unit at the end. The company's professionalism, reliability, and dedication to ensuring customer comfort have earned them a loyal customer base.