Ie made the mistake of joining 2 separate times but never will again. The first gym closed and they were unwilling to provide any kind of credit or refund. Later, I purchased a membership for my son, who is in high school, at a different location. We tried cancelling the month to month membership when he was leaving for college. Ironically, you can sign up via telephone but cant cancel via telephone. He has tried to cancel 3x in person but has been given a different excuse each time he’s attempted to cancel in person. Do not join this place.
August 2024
I came in on Saturday and tried to cancel. They told me to cancel, I have to come in and talk to the GM who’s only there M-F 9-5. I can’t believe they are still using these tactics.
May 2024
Had a buddy come with me to the gym & had him use the 7 day free pass that I sent him. He’s never been to the gym before & is considering joining but he got charged $20. Talked to a manager about it the next day and they said he shouldn’t have been charged.
Ie made the mistake of joining 2 separate times but never will again. The first gym closed and they were unwilling to provide any kind of credit or refund. Later, I purchased a membership for my son, who is in high school, at a different location. We tried cancelling the month to month membership when he was leaving for college. Ironically, you can sign up via telephone but cant cancel via telephone. He has tried to cancel 3x in person but has been given a different excuse each time he’s attempted to cancel in person. Do not join this place.
I came in on Saturday and tried to cancel. They told me to cancel, I have to come in and talk to the GM who’s only there M-F 9-5. I can’t believe they are still using these tactics.
Had a buddy come with me to the gym & had him use the 7 day free pass that I sent him. He’s never been to the gym before & is considering joining but he got charged $20. Talked to a manager about it the next day and they said he shouldn’t have been charged.