This past weekend my laptop stopped working. I was in a mild state of panic as all of my photos and videos are stored on this computer. I dropped it off at 9:15 this morning and have received 2 phone calls regarding updates and a cost estimate, as well as being told it will be ready for pick up by the close of business today. How's that for fast and friendly service?! Chris and his team are extremely knowledgeable, helpful, friendly, and made me feel comfortable in the way they translated "computer talk" to this non-computer savvy lady. I will most definitely recommend The Computer Group and Accurate Electronics to everyone I know (or don't know),... read full review
October 2015
My laptop stopped working so I stopped by the Computer Group store. Apparently they have moved across the street to 2171 Morgan Ave. Anyway, Chris Kirby took a look at the laptop, as they provide free estimates. It turned out that it had gone into a "sleep" mode, which he was able to correct immediately. That was great as I expected something major had gone wrong. His charge for all this was zero. To me that was impressive. I know that the next time I need computer services, I will be going back there.
June 2012
We had two computers that needed repairing and went over to the computer group. The guy who worked their was very patient, answered all our questions and was very honest. instead of tricking us into spending hundreds of dollars to fix our computers, he recommended us to buy new ones and even found some we would like! not to mention he managed to retrieve everything from our hard drives in less then 24 hours! This is the place to go for computer repairs.
This past weekend my laptop stopped working. I was in a mild state of panic as all of my photos and videos are stored on this computer. I dropped it off at 9:15 this morning and have received 2 phone calls regarding updates and a cost estimate, as well as being told it will be ready for pick up by the close of business today. How's that for fast and friendly service?! Chris and his team are extremely knowledgeable, helpful, friendly, and made me feel comfortable in the way they translated "computer talk" to this non-computer savvy lady. I will most definitely recommend The Computer Group and Accurate Electronics to everyone I know (or don't know),... read full review
My laptop stopped working so I stopped by the Computer Group store. Apparently they have moved across the street to 2171 Morgan Ave. Anyway, Chris Kirby took a look at the laptop, as they provide free estimates. It turned out that it had gone into a "sleep" mode, which he was able to correct immediately. That was great as I expected something major had gone wrong. His charge for all this was zero. To me that was impressive. I know that the next time I need computer services, I will be going back there.
We had two computers that needed repairing and went over to the computer group. The guy who worked their was very patient, answered all our questions and was very honest. instead of tricking us into spending hundreds of dollars to fix our computers, he recommended us to buy new ones and even found some we would like! not to mention he managed to retrieve everything from our hard drives in less then 24 hours! This is the place to go for computer repairs.