Water Heater Installation Repair in Crown Point

“The technician was friendly. Provided prompt service. The price was affordable. Will call again if service is needed.“

“Alex was great, he cleaned and inspected my furnace as requested. I feel confident in his work and reassured my furnace is in good shape.Service: HVAC system maintenance“

“Supposedly, my house was thoroughly inspected before I signed the closing documents. But two days after getting the keys, NIPSCO shut off the gas, because in addition to finding a leak outside by the gas meter, they also found a leak behind the stove, and three leaks along the gas pipes used by the boiler. Additionally, like me, NIPSCO was not able to light the pilot to the water heater, so they shut that off too. I was told that they would not turn the gas back on until repairs were made, and they suggested that I get a new water heater as well as a new stove. Being new to the area and in 30-degree weather, I called the first plumbing business I saw. Their estimate to do repairs was $3,700. A friend suggested that I get another quote from a different business, and that’s how I “met” Lisa at “The Plumber.” After speaking with Lisa, I realized that indeed, I was about to pay far too much for the necessary repairs. In fact, after John [the plumber] finished the repairs, my final bill was $1,927. I saved $1,773 by doing business with The Plumber! But more than saving money, I feel like I did business with a company that cared about me as a person. Not only did they not inflate prices, but John went the extra mile to replace a hose on the back of the old stove that NIPSCO suggested I replace, giving me time to save for a new one! He even took the time to show me how to turn off the valve to the stove if I needed to, and he also showed me how to drain the water heater once a year, and why it was important for maintenance! The Plumber did an outstanding job for me, which began with the excellent customer service I got from Lisa. They did the work quickly, and they did it with care. I don’t know anyone who WANTS to have to hire a plumber, but if you need to, I highly recommend The Plumber in Crown Point, Indiana.“