About Riedman Motors Co, Inc
Riedman Motors Co, Inc. is recognized for its excellent customer service and transparent communication. Customers appreciate the knowledgeable staff who provide clear explanations about needed services and repairs. The dealership fosters a friendly atmosphere without pressure, making the car-buying experience enjoyable. Recently, Victor Riedman received praise for his professionalism while helping customers set up extended warranties, particularly MOPAR MAXCARE. He took the time to explain all options clearly and was quick to respond to any questions. Customers expressed satisfaction with the seamless process and the value they received. Additionally, the service department is commended for its efficiency, quickly resolving issues like radiator leaks. Many satisfied customers feel safe and valued during their visits to Riedman Motors in Connersville.
Let me start by saying, Abby is a HUGE asset to this company! My husband and I had been searching for a specific used vehicle for quite some time, we happened to find one online a few states away, the first impression Abby made when I inquired about the truck was great but most sales people are when they are trying to get a sale, however in her case, she never stopped. Abby went above and beyond to make sure our entire out of state deal went smoothly, she sent every possible picture and video we requested, answered all of our questions quickly, and handled the negotiation easily. When I say her communication is IMPECCABLE I mean it, we have been in the car business many years and have purchased many vehicles and we have NEVER had an experience as pleasant as Abby made this one for us. She stayed on the ball the entire time, she sent tracking info when the paperwork was sent, she always confirmed when they recieved anything from us, she set up the transport, she kept us informed every day that there was a transport delay due to weather, she sent updated pictures of the detail and the truck being kept inside until it could be picked up and she was so incredibly genuine and NICE throughout all communications. Unfortunately when the truck arrived to us, it had some damage during transport, Abby didn't skip a beat and said she would do everything she could to make it right and she kept her word, she made a claim the same day, and kept me informed with their process. Even though it was the transport company's responsibility for the damage they said they were not going to pay for it which was disappointing, but yet again Abby came through and had the dealership cut a check for the reimbursement of the estimated damages which was very unexpected! I wish Abby could train every single salesperson out there on what true care and customer service means because she is the definition of excellence. I can't express our appreciation enough, thank you!
Great people to get any Chrysler products from very kind & reasonable.
After taking my car to a different dealership MULTIPLE times and still having issues. I made ONE call to Riedman, they were able to get me a quick appt., very informative about what needed to be fixed and actually FIXED it. Thank you Riedman!! My next vehicle will be purchased from there forsure!!!