“I've bragged about my cabinet buying experience to so many already, I wanted to share with Google as well. When you are spending ten's of thousands of dollars renovating your kitchen, you might tend to have some trepidation ordering online from a company you've never physically visited. I had already experienced some concerning setbacks just in my initial communications with another company, but when I reached out to Melissa (Missy) with some questions, I knew from her very first email reply that this was a person I felt comfortable working with and never looked back. I can't praise her enough for her quick responses, knowledgeable advice, excellent recommendations and LOADS AND LOADS of patience as she dealt with my never ending design changes and constant indecision. The countless renderings she sent me, along with being so patient with me while I sent her all my wild and crazy design ideas, asking what if we did this, or is it possible to do this, just goes to show how much she really cares about her client's satisfaction. No matter how many changes I made, and questions I had, she was always quick to respond and make me feel like it was no trouble at all for her to help me, even though I know I must have been being THAT client. Even after my full delivery, which she kept me in the loop about the whole time, and even followed up on, I needed to add a few more pieces to make yet ANOTHER design change in the plans. She was quick to help, recommending the best way to go about getting me my extra pieces without paying a fortune in shipping fees for the few (but large) items I needed, and she was generally just a joy to have in my corner! I've never met her, but I feel like I connected with her and I love how she made me feel like I was important to her and that she truly wanted me to be happy with my final decisions and product, no matter what that meant she needed to do to make it happen. I feel like Missy threw in the bonus of a fantastic kitchen designer for free, along with my cabinet order. She also made me feel like I purchased my kitchen from someone I connected with on a personal level, instead of just a salesperson. Thank you Missy, you're the best!!! (I would post pictures, but we are still 4-5 weeks out on countertops and still have so much work to do yet. If Google will let me, I will come back and add them later.)“
“I've bragged about my cabinet buying experience to so many already, I wanted to share with Google as well. When you are spending ten's of thousands of dollars renovating your kitchen, you might tend to have some trepidation ordering online from a company you've never physically visited. I had already experienced some concerning setbacks just in my initial communications with another company, but when I reached out to Melissa (Missy) with some questions, I knew from her very first email reply that this was a person I felt comfortable working with and never looked back. I can't praise her enough for her quick responses, knowledgeable advice, excellent recommendations and LOADS AND LOADS of patience as she dealt with my never ending design changes and constant indecision. The countless renderings she sent me, along with being so patient with me while I sent her all my wild and crazy design ideas, asking what if we did this, or is it possible to do this, just goes to show how much she really cares about her client's satisfaction. No matter how many changes I made, and questions I had, she was always quick to respond and make me feel like it was no trouble at all for her to help me, even though I know I must have been being THAT client. Even after my full delivery, which she kept me in the loop about the whole time, and even followed up on, I needed to add a few more pieces to make yet ANOTHER design change in the plans. She was quick to help, recommending the best way to go about getting me my extra pieces without paying a fortune in shipping fees for the few (but large) items I needed, and she was generally just a joy to have in my corner! I've never met her, but I feel like I connected with her and I love how she made me feel like I was important to her and that she truly wanted me to be happy with my final decisions and product, no matter what that meant she needed to do to make it happen. I feel like Missy threw in the bonus of a fantastic kitchen designer for free, along with my cabinet order. She also made me feel like I purchased my kitchen from someone I connected with on a personal level, instead of just a salesperson. Thank you Missy, you're the best!!! (I would post pictures, but we are still 4-5 weeks out on countertops and still have so much work to do yet. If Google will let me, I will come back and add them later.)“