About Frank H Monroe Heating & Cooling
Frank H Monroe Heating & Cooling is a reliable HVAC business known for prompt, professional, and helpful service. Customers appreciate their quick response, often receiving same-day appointments. The team, including technicians like Luke, diagnose problems quickly and provide effective repairs, such as fixing furnaces and replacing compressors. They go the extra mile, calling manufacturers to check warranties and offering fair prices. The staff is friendly, honest, and knowledgeable, making for a positive experience. Many customers say they will return for future repairs and highly recommend the company for HVAC needs. Overall, Frank H Monroe Heating & Cooling is trusted for quality service and great customer care.
Our furnace went out and I posted on Facebook asking for advice. Steven, the president, reached out to me and offered to get one of his repairmen out ASAP. The office called me first thing the next morning to schedule an appointment for the very next day. Luke came out and diagnosed the problem in less than ten minutes, got the furnace repaired, and our heat going again. Everyone we interacted with was so kind and helpful! We will definitely be returning to them for our repair needs in the future!!
Luke came out, compressor was replaced. He even called Trane to see if the warranty was still good. It was 2 mos late, but I appreciate that he took the effort. Great prices! Great service!
I highly recommend Frank H. Monroe for your heating-cooling needs! They installed a mini split in our home and it is working wonderfully! From the first phone call through to the installation, it was a pleasure dealing with this company! Thank you very much!