Flooring near Charlestown

“FINALLY WE GOT THIS RESOLVED..... THANKS!NOT HAPPY!!!! 13 weeks STILL NO HARDWOOD.Tried Calling every day Last week and NO ONE ANSWERS the phone.I have placed a very nice size order with Prodigy Hardwood Interiors...... I was told it would take 4 weeks to get the order through production and shipped out. Prodigy did not communicate with her. I have been waiting 13 weeks now and still NO Wood. The owner has made numerous excuses to me on how and why they have been delayed. I usually have to call them 5-10 times before I ever gets anyone. I have sent numerous emails to them. 2 weeks AGO Kevin, the owner, expressed that the wood was finally getting ready to be finished at the finishing plant. Then on Friday, his partner, Chris called and asked to run the credit card through for the balance of $******.00. Upon, running that through He would personally line up with South Eastern Freight lines for the pick up and delivery of the wood. As of today, I cannot get anyone at the office on the phone....at 12:32 pm today, I finally got an email from Kevin the owner, that says, that the Hardwood has not even started being finished yet. He also stated that He is handling a personal family health matter. He stated that they still working on the order to give the utmost best finished product. I am very concerned!!!!!“

“We have recarpeted our entire house over a two year period with Flooring concepts. Taylor was wonderful assisting us as we chose the right carpet for us, keeping in mind all of our needs with pets and grandchildren. The installation was excellent. Everything turned out beautifully with professional, courteous service. And low stress! Thank you to everyone at Flooring Concepts!“

“Recently my parents were moving into a home with a very quick time-line to vacate theirs. Two bedrooms had carpet that had to be quickly replaced. Dearing Floor Center was very quick to meet us at the new home, show us samples and scheduled an appointment for carpet installation the first business day following the closing. The gentleman that came to the home with samples and to do the measurements was warm, professional and reassuring that they could get in there quickly to ensure readiness for my parents move in . The morning of installation two young men showed up on time and were very courteous, efficient and professional. If you are in need of new flooring or carpet I would strongly encourage you to consider Dearing Floor Center. They will not disappoint.“

“They did the carpeting for our home. Their prices were reasonable, and the installers were fast.“

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“Brandon is a very knowledgeable and professional sales associate. Helped us design our master shower remodel beyond expectations. Look forward to using Premier in the future remodel for our hall bath.“