Being from New Jersey, we found ourselves far from home and, our beloved veterinarian, when our 7 year old Golden Retriever became ill. It was a Sunday afternoon when Charlie developed a sudden illness. Luckily we called our daughter's veterinarian, Cottage Animal Clinic of Carmel, and they suggested MedVet. When we arrived at 5:30 the place was packed. We read previous reviews and braced for the worst. We expected that it would be expensive and we expected that the wait would be long. Neither of those expectations were disappointing. We were there for 5 hours and it was expensive but they solved Charlie's problem and he's been on the mend since. They've also been pretty responsive with follow up questions and have been in sync with our veterinarian. I can't give them a 5 star because they don't deliver services that support their pricing but ... if the decided to dedicate themselves to great customer service, people wouldn't mind paying the prices they charge. Also, pray for those families and pets that need their services. Ciao.
Aug 2023
Our outcome was not what we wanted but we feel that our Gracie was well cared for during the time she was there. We tried another emergency hospital prior to this one and left because we were not confident in the care our dog would receive there. Med Vet is still returning our calls even though our Gracie did not make it and keeping us informed of outstanding test results that could effect our other pets. Losing a pet isn't easy but they treated us and our Gracie with compassion until the end.
Jul 2023
I am a 20 year old who is still figuring out being adult let alone having pets and figuring everything out for them. My dog became very sick in a very small span of time out of no where and i brought her in monday night (about 72 hours ago) and i just got home with her because she had to be hospitalized. the whole time they communicated so so well, specifically Dr. Ashlock and someone who worked with her named Abby. They were amazing and so helpful and communicative and answered any of my questions without seeming annoyed by my never ending list of them they were open to visits, so understanding, and made me feel as comfortable as possible while waiting for sadie to recover. my dog is home to finish her recovery but without the team here she wouldn't have gotten better at all and i am just so so thankful, especially because she can be such a handful
Nextdoor: 66 ❤️
Being from New Jersey, we found ourselves far from home and, our beloved veterinarian, when our 7 year old Golden Retriever became ill. It was a Sunday afternoon when Charlie developed a sudden illness. Luckily we called our daughter's veterinarian, Cottage Animal Clinic of Carmel, and they suggested MedVet. When we arrived at 5:30 the place was packed. We read previous reviews and braced for the worst. We expected that it would be expensive and we expected that the wait would be long. Neither of those expectations were disappointing. We were there for 5 hours and it was expensive but they solved Charlie's problem and he's been on the mend since. They've also been pretty responsive with follow up questions and have been in sync with our veterinarian. I can't give them a 5 star because they don't deliver services that support their pricing but ... if the decided to dedicate themselves to great customer service, people wouldn't mind paying the prices they charge. Also, pray for those families and pets that need their services. Ciao.
Our outcome was not what we wanted but we feel that our Gracie was well cared for during the time she was there. We tried another emergency hospital prior to this one and left because we were not confident in the care our dog would receive there. Med Vet is still returning our calls even though our Gracie did not make it and keeping us informed of outstanding test results that could effect our other pets. Losing a pet isn't easy but they treated us and our Gracie with compassion until the end.
I am a 20 year old who is still figuring out being adult let alone having pets and figuring everything out for them. My dog became very sick in a very small span of time out of no where and i brought her in monday night (about 72 hours ago) and i just got home with her because she had to be hospitalized. the whole time they communicated so so well, specifically Dr. Ashlock and someone who worked with her named Abby. They were amazing and so helpful and communicative and answered any of my questions without seeming annoyed by my never ending list of them they were open to visits, so understanding, and made me feel as comfortable as possible while waiting for sadie to recover. my dog is home to finish her recovery but without the team here she wouldn't have gotten better at all and i am just so so thankful, especially because she can be such a handful