Bridgewater Healthcare Center

Bridgewater Healthcare Center, a member of the CommuniCare Family of Companies, in Carmel, offers 24-hour skilled nursing care, short-term recovery, and rehabilitation services. Their Advance Rehabilitation Unit (ARU) provides specialized care. The center aims to create a compassionate environment focused on the emotional and physical well-being of its residents. They emphasize providing the right level of care for individual needs and offering a variety of senior care services and amenities. While some reviewers appreciate the organized and well-managed environment, with kind and competent staff, others express concerns. They describe a chaotic and stressful atmosphere, citing issues with communication, disorganized schedules, and lack of clear rules. Reviewers mention feeling taken advantage of and describe a culture of favoritism and gossip among staff. Some raise concerns about a lack of respect and professionalism from certain staff members and a failure to address recurring problems. They also express frustration with limited opportunities for growth and advancement within the facility. Despite these criticisms, reviewers acknowledge the kindness and dedication of many employees, particularly those who work directly with residents.