About The Cook Family Health Center
Reviews for The Cook Family Health Center
Write a reviewHours
Monday: 6:30AM - 6PM
Tuesday: 6:30AM - 6PM
Wednesday: 6:30AM - 6PM
Thursday: 6:30AM - 6PM
Friday: 6:30AM - 6PM
Saturday: 7:30AM - 12PM
Sunday: Closed
The Cook Family Health Center offers great hours and excellent accessibility, with most staff providing high-quality service. Patients appreciate the low fees and the above-average pharmacy service. Many users highlight the caring nature of the staff, particularly one primary care doctor who listens attentively. However, there are areas for improvement, such as the absence of annual wellness targets and the need for more patient-doctor partnerships. There are concerns about one doctor spreading anti-vaccine misinformation, which raises issues about the clinic's medical staff. Overall, the center is rated highly but is encouraged to enhance its focus on wellness, nutrition, and preventative medicine for better patient outcomes.
Careful taking in outside doctors orders for lab work. The technician there doesn’t want to put herself out when all the tests don’t show up at the doctor’s office. She basically tells you to call the lab yourself and wouldn’t even give me the phone number to call! I had to redo the lab work due to her laziness! I’m doing my labs elsewhere from now on. Not professional at all!
The Cook family health center has great hours, availability, and most of the staff are high quality. Accessibility is excellent, and fees are super low. Pharmacy is way above average for service quality and consultation.Areas for improvement:- Annual wellness targets with primary physicians are absent. There is opportunity for more patient+doctor partnership. Cook should put more effort into real wellness programs. The Monroe County employee health clinic has some programs worth examining.- One of the doctors at Cook Clinic is openly anti-vaccine and spreads misinformation, and really should not be in the roll of a rotating MD at the clinic.Overall, I would rate...read full review
My husband has a spinal injury that causes him not to be able to sit very longKrissy took him to a special area so he could rest till he was seen. Was a blessing that was. Thank you so much. Lisa Neal.