IU Health West Hospital Indiana Endoscopy Center

Have been a patient since 2018. Everything was great til this past year. Insurance company needs more info from Dr. before filling new prescription. I have called every other week for months and left messages with Dr. Boyntons nurse with no return call. Even called reception and voiced my disappointment.. they sent a message to the nurse who replied she would call back. That was a month ago. This last time I left a message I even left my husband's phone number just in case they weren't getting through to my phone for some reason. Am now looking for a new GI. Been long enough I can just start over if it'll get me the care I need.

Extremely expensive. Very business like. Colonoscopies and endoscopes are not considered major procedures, even if they are very uncomfortable preparing or recovering from. So some techs are friendly there some are not. Had several here and never been hurt but only once had a stellar experience. Always paid a boat load of money.

I don’t care that I may have to come back for procedures. What just took place is unprofessional and cruel. I went in to finally resolve an almost 4 year long issue. I told Dr. Murphy my past experience with doctors has not been great and I was always made to feel as though my issues were not serious. By the end of the conversation I felt understood by Dr. Murphy, like she knew how serious I was about getting help. So when I forgot my doctors notes for work I thought it would be a simple phone call. Wrong. I was prescribed medicine for my daily vomiting and horrible abdominal pain, but when I went to pick it up they said my insurance would not go through. Making my... read full review