Dave Walston Heating & AC

Dec 2020

Would have given more than 5 stars if possible. My furnace died sometime during the night and we woke up to an inside temperature of 56 degrees and an outside temp of 30 with temps in the teens forecasted for the next night. We are talking Christmas weekend 2020 We called several hvac repair listings and left messages. The only person who returned my calls was Dave Walston. He had other outages to respond to but said he would add me to his list and be here as soon as possible. He asked me to call him if any other company was able to respond earlier than he could so that I could get heat as soon as possible. Later that day Dave called to verify that I was still without heat and said he would be here in about 20 minutes. I advised him that his working conditions would be less than desirable but he still agreed to come. He arrived on time and diagnosed the problem in a timely manner. Unfortunately the problem was with the control board and none of the local supply houses had it in stock. He called Trane directly and had it overnighted to him. He arrived the next morning, control board in hand and replaced the defective one. He showed me the old board where one of the components had "fried". He presented me with the bill. His charges were extremely fair and much lower than expected. I can assure you that anytime I need hvac service in the future that it will be Dave Walston who will get the call. Thank you Dave!