Mercy Woodstock Medical Center: Seltzer James DO

Had to bring someone in for some respiratory issues, we didn't have an appointment for urgent care. The receptionists were kind and efficient. We were seen within 15 minutes of being there and the patient was given an appropriate amount of check ups. They did run a test that this patient specifically asked not to have done, which I definitely docked stars from.

I have been a patient at Mercy for 20 years and my Dr Ronquillo is the absolute best! Does not hesitate to refer me to a specialist when I needed one in dermatology and orthopedics. Dr Tarandy is incomparable for his understanding and treatments, I have injections for my knees and he is the gentlest doctor. I've had the shots given by others and have literally screamed in pain but not with him. Pharmacy is literally the best! If I could give 10 stars you would deserve each one!

Positives: Clean and big facility with state of art equipment Most doctors are good at what they do Generally professional environment at the reception etc They worked hard to get me what I wanted through insurance in the podiatry clinic-nurses and docs in podiatry are efficient Doctors seem polite and concerned Negatives: Got voice mail most of time and no one answers-- takes me 3-4 phone calls to get an appointment Waiting times to see doc are long despite appointment (always told the same excuse-doc is behind schedule today due to too many appointments-- come on) Front desk staff took their own sweet time to check me in-- no respect for patient's time in my opinion... read full review