Mercy Woodstock Medical Center: Seltzer James DO

Dec 2022

Had to bring someone in for some respiratory issues, we didn't have an appointment for urgent care. The receptionists were kind and efficient. We were seen within 15 minutes of being there and the patient was given an appropriate amount of check ups. They did run a test that this patient specifically asked not to have done, which I definitely docked stars from.

Apr 2020

I have been a patient at Mercy for 20 years and my Dr Ronquillo is the absolute best! Does not hesitate to refer me to a specialist when I needed one in dermatology and orthopedics. Dr Tarandy is incomparable for his understanding and treatments, I have injections for my knees and he is the gentlest doctor. I've had the shots given by others and have literally screamed in pain but not with him. Pharmacy is literally the best! If I could give 10 stars you would deserve each one!

Jan 2016

Positives: Clean and big facility with state of art equipment Most doctors are good at what they do Generally professional environment at the reception etc They worked hard to get me what I wanted through insurance in the podiatry clinic-nurses and docs in podiatry are efficient Doctors seem polite and concerned Negatives: Got voice mail most of time and no one answers-- takes me 3-4 phone calls to get an appointment Waiting times to see doc are long despite appointment (always told the same excuse-doc is behind schedule today due to too many appointments-- come on) Front desk staff took their own sweet time to check me in-- no respect for patient's time in my opinion My complaints were met with scorn--they do not like to hear any negatives One doc's nurse mailed me the wrong eyeglass prescription three times before sending me the right one which tells me that in some departments attention to detail is missing They always allow many walk-ins so that patients with appointments wait longer and pay the price in terms of time--then what is the point of making appointments One doc was in a great hurry to get me out of there and was seeing 3 patients simultaneously--he would walk in and out during consultation with me while the nurse was performing a procedure on me--nurse will help you I will come right back.. this did not make me feel comfortable