“Fernando, Raymundo and Humberto are great and respectful and knowledgeable and professional“
“Justin does a fantastic job explaining the process and solutions. He goes the extra mile to mitigate future issues which saves me time and money!“
“Very knowledgeable, high quality work, very fast response time. they came out and replaced my whole A/C system and had me up and running before the heat wave.Highly recommendServices: Installation“
“From my century-old original coal-burning furnace to an ultra-modern 95% efficient smart furnace capable of being controlled remotely by your cellphone, Dowe and Wagner can handle it all - and I am living proof. I recently had a chance to "Time Travel" with Dowe and Wagner and found out first-hand what an incredibly adaptable and knowledgeable HVAC company they are.When I initially contacted D&W, it was to bid on replacing my ancient Winchester Boiler/Cast Iron Radiator heating system. Yes - it was manufactured by the same company that manufactured Winchester Firearms. It was installed new in ~ 1915 as a coal-fired "Advancement over the drudgery of felling, cutting, splitting, hauling, stacking and burning wood". Over the decades, that same Winchester system was eventually converted to oil burning, then finally to natural gas. It is a gravity operated thermal-conduction hot water boiler/radiator system that has operated flawlessly for over a century, no matter what kind of fuel was used. But my electric went out during a cold snap and parts of the system froze up and burst. It was not pretty.I have a little experience as a handyman and so I bought two natural gas space heaters and temporarily hooked them up to prevent further damage from the cold and to give myself time to find a good HVAC company that could deal with the situation.It took a while to contact a company that still had the "old knowledge" necessary to deal with this system. Most of them simply said they didn't deal with the older stuff, several of them admitted that they were intimidated by it. I finally found Dowe and Wagner and they came right over. D&W has been around for over 70 years, they have seen it all, and they can deal with it all. I did look up their ratings on Google and found out that they were VERY highly recommended. I soon found out why.Tom Eppers came over, surveyed the situation, and gave me a number of options. They ranged from testing and replacing the bad radiators and pipes and trying to salvage the entire old boiler system, to replacing just the old Winchester Boiler and keeping the old radiators and pipes, to replacing the Boiler and keeping some of the old radiators and piping and replacing some of them with new baseboard radiators and PEX pipes, to replacing it all with new everything. (We also discussed the new "independent" Mini Split heating/cooling systems, which I had never heard of before - they are the ultimate in efficiency and cost-savings. I will probably have D&W install them upstairs this summer.)Tom took it all in, took lots of notes & measurements, asked a lot of questions, then asked me for some time to put it all together. When we met again Tom had put all of my options together with price tags on all of them. We talked for quite a while, then I asked for a little time to examine everything and think it over.We asked Tom how much it would cost to test out which parts needed replacing in the old system, and he said that if we went with his company he wouldn't charge anything more than the estimates he had already given us. (I know for a fact that he and his staff put in more time than he thought they would, but he was true to his word.)We decided to update to the newest and most efficient unit available, and D&W did a great job of putting it all together. Tom & the staff were pleasant, polite, and never left a mess - much to the delight of my better half! I should also mention that D&W gave me the best apples-to-apples price quote from among 4 HVAC companies bidding.The highest recommendation I can give is that when I do decide to replace the aging heating and A/C system upstairs, Dowe & Wagner will do it. I will go with one of the new Mini-Split A/C - Heating systems that Tom assures me will eventually pay for themselves relatively soon. Do yourself a favor, and make sure that D&W gets a chance to bid on YOUR next HVAC need.Ken Van Dyke“
“What a pleasure to work with!! Amazing! I can’t say enough good things about them! Wish every company was this great to work with! I can’t imagine a better experience! Thank you !!Services: Heating system installation“
“Excellent service! Came back a second time at no charge. Kind, honest and knowledgeable . Call them with confidence!Service: A/C system repair“
“The team at JWB is incredibly knowledgeable, attentive, and professional. They take the time to thoroughly understand your needs and provided valuable insights and recommendations tailored to each project. I highly recommend JWB Home for anyone looking for reliable and skilled professionals for their home improvement needs.“
“Wow. I called yesterday with a CO leak on my furnace heat exchanger. And less than a day later I have a brand new unit installed. Very happy with the installation team and the whole experience. I highly recommend connecting with them for your hvac needs. Thanks Dan and crew.“
“We have hired Arctic Heating & Cooling multiple times over the years & they have our absolute highest recommendation. I don't write many reviews, but this one is long overdue. Know this - every single experience we have had w/ Arctic has resulted in exceptional service. We have called them during the coldest of winters, the hottest of summers, on weekends, on holidays. We've called them early in the morning & sometimes after hours. Our furnace runs 24x7 in the winter, our AC runs 24x7 in the summer. Nothing is ever 'turned off' & eventually things break down, sometimes at the very worst time (i.e. hosting family w/ a summer heat advisory on July 3rd). Regardless of the situation, Arctic has delivered time & time again.I have never felt 'sold to', or gouged, or 'nickeled & dimed' as most service providers tend to do when they're trying to sell you a more expensive service. Quite the opposite, Arctic is more focused on addressing your problem - not the ways they can convince you to pay them more money! Their rates are not only fair, they seem to charge less than other HVAC firms in the area (my wife is a 'shopper' & I proved this to her in the past!)Jeff & Chris are not only true professionals, they're in that small category of folks that we consider to be "good people". They've always been incredibly responsive, not only picking up our calls on the first few rings, but responding to our voicemails almost immediately. More often than not, they show up within a few hours, but they've also offered to visit after work or first thing in the morning to accommodate our schedules. A small thing but something I really do appreciate; they always show up on time & they always give us a heads up when they're on the way. Artic is the 'best of the best' & I'm incredibly thankful that they're always there to help.“
“Top quality service & Honest! They came out diagnosed my furnace issue in short time. Luckily it was only a fuse which was a cheap fix. Nice to see there are still honest people out there. I was expecting a lot worse. HIGHLY RECOMMENDED!!Service: Heating system repair“
“Have been updating switches and outlets throughout our entire home and a few switches were not behaving as expected.Shane came out and was able to troubleshoot and straighten things out on short notice. Will definitely have them out again for any larger electrical projects.Only issue was the leak that the van left in the driveway! Was able to hose things off, but might need to get that looked at ☹️“
“Cade and Randy did a great job installing the new system and cleaning up after completion. Both were friendly and answered all of my questions.Services: Heating system installation“
“A/C went out on the hottest day of the year. Mike came and got everything up and running quickly. Super reasonable too!!! I would recommend him to everyone.“
“Provided great service on my furnace and ducts. We’re able to identify and repair the broken part in the same day without charging a fortune. Would definitely recommend to friends and family!Service: HVAC system maintenance“
“Karl installed our furnace and AC. He was very thorough, clean and did an amazing job! I highly recommend him for any hvac issues.Services: Install AC“
“Didn't know if I wanted to replace my stove with gas or electric. My original appliances were hardwired. Black Diamond 1st sent a plumber. Gas line was going to be too much work. Within 20 minutes had a Electrician at my house. I live in Marengo. Everything is a haul. ***** understood my need to have the work done asap. ***** had his schedule adjusted to do the job the same day. The work is excellent. The personality of ***** and *** the plumber were outstanding. I cant say enough of how grateful I am that I chose Black Diamond.“
“This company did an outstanding job with the installation of our furnace! Their technicians were friendly, knowledgeable and hard-working—they even finished the job an hour earlier than expected.“
“Roger and staff are competent , professional, very knowledgeable about all aspects of plumbing and heating/ cooling. We have used them multiple times with no disappointments!Services: HVAC system maintenance“
“This company can find solutions to any unusual situation with air conditioning and heat. They can design, trouble shoot, and you will wish you would have called them first.Services: A/C system maintenance“
“Absolute Comfort did our Furnace check, repair on the Furnace pips, installation of the smart thermostat (Ecobee) professionally. The price they quote is reasonable, the work was completed very clean. So far it's been around 2 month and no issue at all.Would recommend their service.“
“Great company! Their service is excellent!My furnace stopped working & I called The Comfort Doctors for help. They definitely passed the three P test!Prompt - Professional - PoliteHighly recommend you give them a call!“
“Amazing HVAC company! We lost our heat during the -30 degree weather. Extremely thorough and professional from the first service call to the final walkthrough.. Brett and the crew gave stellar service and at the end walked us through all the features of our furnace and humidifier. As a homeowner this always feels good to know that they've got your back if something goes wrong in the future. Would recommend them to anyone that appreciates good service and professional installation.“