Would give zero stars if possible. Should have read all of the bad reviews before buying here. AWFUL customer service! As a small business owner, I try to patronize smaller businesses rather than the big box stores, but in this case I'd have to recommend going to Home Depot. They assured me that my lumber would be delivered on Wednesday when I had workers here. They never showed up, no phone call. Now I'm told it will arrive between 5-7pm on Thursday. I have now sent workers home TWICE! Will never buy here again.
August 2022
AWFUL customer service! as a small business owner, I try to patronize smaller businesses rather than the big box stores, but in this case I'd have to recommend going to Home Depot. They assured me that my lumber would be delivered on Wednesday when I had workers here. They never showed up, no phone call. Now I'm told it will arrive between 5-7pm on Thursday. I have now sent workers home TWICE! Will never buy here again.
Return and credit policy does not exist
Would give zero stars if possible. Should have read all of the bad reviews before buying here. AWFUL customer service! As a small business owner, I try to patronize smaller businesses rather than the big box stores, but in this case I'd have to recommend going to Home Depot. They assured me that my lumber would be delivered on Wednesday when I had workers here. They never showed up, no phone call. Now I'm told it will arrive between 5-7pm on Thursday. I have now sent workers home TWICE! Will never buy here again.
AWFUL customer service! as a small business owner, I try to patronize smaller businesses rather than the big box stores, but in this case I'd have to recommend going to Home Depot. They assured me that my lumber would be delivered on Wednesday when I had workers here. They never showed up, no phone call. Now I'm told it will arrive between 5-7pm on Thursday. I have now sent workers home TWICE! Will never buy here again.