“I have been taking my pets to VCA West Suburban for a number of years and have always been very satisfied with the service, the vets, and all their employees. This past Friday, however, was my first visit with Dr. Kayson with my Great Dane, Ivy. I just want to say thank you to Dr. Kayson for his caring, compassion, thoroughness, and sensitivity, in addition to how gentle and caring he was with Ivy. Sadly, in spite of efforts to diagnose the cause of Ivy's seizure, we lost her very suddenly the next day. Dr. Kayson called me this morning to express his deepest condolences and to discuss what may have happened. I can't recommend VCA West Suburban enough, but especially Dr. Kayson.“
“Our pup, Burnham (famed armpit smelling dog) passed away, suddenly late Christmas Day 2023 at 12 1/2 years old. He had Dr. Muehrke when he was a pup for few years and then Dr. Vidt. Later, he had his last 5+years with Dr. McCallian. All doctors are incredible, but Dr. McCallian was outstanding. Our new pup, Cooper (rescued from Kentucky with twelve siblings) we had planned to see Dr. McCallian but he was on maternity leave with his wife, so we saw Dr. Kayson--another fabulous experience. He was great with Cooper and made him feel very comfortable. He explained all questions we had plus provided us with a plethora of information (haven't had a pup in 12 1/2 years) --which was very helpful, thus far. We have never had a bad experience with anyone--including the front desk and techs. I highly recommend them to everyone! Thanks for continuing excellent care for our pups over almost 14 years. You are all much appreciated always.“