My small business (Baker Hill Cleaners & Tailors) needed the front door changed after a fire safety inspection. After calling Suburban Door Check & Lock, Mark had installed the new door lock from a thumb lock to a push paddle. He was incredibly detail oriented and professional. He left the work area spotless. I highly recommend going to this business.
November 2023
Scheduled an appointment over the phone with Jay on a Friday afternoon. He was very professional, knowledgeable, and patient. I had numerous questions that were answered to my satisfaction. Three days later I called back and talked to Frank about some changes that I wanted and was greeted with the same three results from him. Scott, the service technician, called on time prior to arriving at my hone. He explained in great detail what was about to transpire and performed flawlessly. An issue arose with one of my issues and he guided me in a direction to purchase an item he didn't have. He also listened intently and was extremely congenial. If you are looking... read full review
October 2023
Mark rekeyed all of the locks to our home and did a fantastic job - he was on time and very efficient! He also went above and beyond and helped us figure out how to work an August Lock (which was not included in his original scope of work). I really appreciated his attention to detail. Thank you, Mark!
My small business (Baker Hill Cleaners & Tailors) needed the front door changed after a fire safety inspection. After calling Suburban Door Check & Lock, Mark had installed the new door lock from a thumb lock to a push paddle. He was incredibly detail oriented and professional. He left the work area spotless. I highly recommend going to this business.
Scheduled an appointment over the phone with Jay on a Friday afternoon. He was very professional, knowledgeable, and patient. I had numerous questions that were answered to my satisfaction. Three days later I called back and talked to Frank about some changes that I wanted and was greeted with the same three results from him. Scott, the service technician, called on time prior to arriving at my hone. He explained in great detail what was about to transpire and performed flawlessly. An issue arose with one of my issues and he guided me in a direction to purchase an item he didn't have. He also listened intently and was extremely congenial. If you are looking... read full review
Mark rekeyed all of the locks to our home and did a fantastic job - he was on time and very efficient! He also went above and beyond and helped us figure out how to work an August Lock (which was not included in his original scope of work). I really appreciated his attention to detail. Thank you, Mark!