I called Rich at Berner plumbing when our new Rinnai tankless water heater stopped working. Rich was in contact with factory technicians and resolved an intermittent problem as soon as the part was available. Rich was very knowledgeable and was polite. I would recommend Berner plumbing for your plumbing needs.
June 2024
Great experience and quality Workmanship!! I had a problem with my water heater and did not realize it was still under warranty after eight years. Rich found the warranty and processed the replacement part under the warranty saving me a considerable amount of money. Great communication and great professionalism and quality craftsmanship. You could not ask for a better experience.
January 2024
Rich Berner returned my call today and helped me solve a water pressure problem I have in my home in just a few minutes. I would normally expect someone to set an appointment for a service call but Rich took the time to solve the problem with just a few system checks. I plan to give all of my future plumbing business to this excellent company.
I called Rich at Berner plumbing when our new Rinnai tankless water heater stopped working. Rich was in contact with factory technicians and resolved an intermittent problem as soon as the part was available. Rich was very knowledgeable and was polite. I would recommend Berner plumbing for your plumbing needs.
Great experience and quality Workmanship!! I had a problem with my water heater and did not realize it was still under warranty after eight years. Rich found the warranty and processed the replacement part under the warranty saving me a considerable amount of money. Great communication and great professionalism and quality craftsmanship. You could not ask for a better experience.
Rich Berner returned my call today and helped me solve a water pressure problem I have in my home in just a few minutes. I would normally expect someone to set an appointment for a service call but Rich took the time to solve the problem with just a few system checks. I plan to give all of my future plumbing business to this excellent company.