First picture is the guys work that actually accepted the $100 just to leave and not make it more of a mess. I wasn’t home but he claims he went over these spots 5 times and they won’t go away. Second picture is after 1 to 2 runs using a $32 rug doctor rental. It’s funny how a $150 carpet cleaner did a better job than the whiner that showed up with a $1000+ cleaner. This all happened after a 3 hour delay to the 9-10 am appointment. Don’t waste your money here they’re dirt cheap for a reason. Person answering calls only responded with “oh wow I’m sorry” instead of offering a reasonable explanation or something to make up for the ridiculousness.
February 2021
We have had BDK out to clean our carpets each year for past several years and they do an exceptional job! The carpets and stairs are very refreshed and crisp and holds up well, despite our dogs. Thanks again!
October 2020
I don't typically leave reviews, but Norm (the carpet technician) was such a pleasant and knowledgeable person. There was a stain in the dining area I was certain they couldn't remove. However Norm steam cleaned the carpet twice and the stain lifted. I would highly recommend them
First picture is the guys work that actually accepted the $100 just to leave and not make it more of a mess. I wasn’t home but he claims he went over these spots 5 times and they won’t go away. Second picture is after 1 to 2 runs using a $32 rug doctor rental. It’s funny how a $150 carpet cleaner did a better job than the whiner that showed up with a $1000+ cleaner. This all happened after a 3 hour delay to the 9-10 am appointment. Don’t waste your money here they’re dirt cheap for a reason. Person answering calls only responded with “oh wow I’m sorry” instead of offering a reasonable explanation or something to make up for the ridiculousness.
We have had BDK out to clean our carpets each year for past several years and they do an exceptional job! The carpets and stairs are very refreshed and crisp and holds up well, despite our dogs. Thanks again!
I don't typically leave reviews, but Norm (the carpet technician) was such a pleasant and knowledgeable person. There was a stain in the dining area I was certain they couldn't remove. However Norm steam cleaned the carpet twice and the stain lifted. I would highly recommend them