“First Time at Urgent Care Yesterday marked my inaugural visit to urgent care! The entire staff was welcoming, and the service provided was exceptional. I never felt hurried; I could articulate my symptoms, and the physician was understanding. The doctor elucidated everything clearly, offered recommendations on actions to take and those to avoid. Additionally, she outlined the course of action if the prescribed medication fails to alleviate my symptoms. All in all, this has truly been an outstanding urgent care experience! Let's not forget the remarkable SHORT WAIT TIME! I was in and out swiftly, without enduring the lengthy waits typical of most places, which was certainly a major bonus for me :)“
“I was visiting a family member in rural Louisiana, when I missed a step and took a spill. I immediately knew I wrecked my ankle, but decided to wait until we came home to get it checked out, hopeful that it was just a bad sprain. I was able to schedule an appointment first thing in the morning, when I returned three days later, at Wellnow and complete all my registration from my sofa. The level of care I received from Dr. Schnell, the front desk, my nurse (Karia) and the x-ray tech (unfortunately, I don’t recall her name) was top notch! Turns out I fractured my fibula, but I was in and out in about an hour, soft-casted and with enough information to initiate follow-up care. Every one was extremely nice and knowledgeable, and made an otherwise not-so-great situation, a very pleasant experience (especially on my wallet vs. an E.R. bill!). Highly recommend them for your immediate care needs! Thanks to all and keep up the good work!“
“Great facility. Extremely accommodating. Wonderfully pleasant staff. Attentive to needs and issues. Hope I don't need to come back.... but if I need a facility this WILL be the one. Victoria was OUTSTANDING!!! Thank you“
“This medical office is nice and clean. I was able to book an appointment easily. The staff here were exceptional and professional.“
“Wonderful experience all things considered. Helpful and patient with my two year old, everyone here is very attentive and kind.“
“They are wonderful, from start to finish. One employee who really stands out is Ameer. He has done all of my Covid tests and he seriously is amazing---friendly, efficient, helpful, and really cares. He even called me after hours to give me the results of my test. Southwest Urgent Care is truly lucky to have Ameer!“
“My wife was having pain issues. When we arrived we were taken care of immediately. The staff were very supportive and helpful and friendly. They were able to recommend the solution and it was spot on. I would recommend this facility to anyone. They are a credit to their profession.“
“I have been to this location twice and both times have seen the same APN. This experience has been great and I will definitely go back. I did not have to wait very long and the service was excellent! I appreciate the time the APN took with my children and she was thorough!“
“My husband had his ears flushed this afternoon at 2:45 from a very, nice, understanding woman working in the clinic. We really appreciated her concern. I would highly recommend this facility to anyone looking for immediate help with their health. Once again 4 thumbs up for the nice clinic worker. Keep up the good work.“
“Very friendly staff I had my vaccine from Bridget Ehman and I'd do it again next year too from her“
“Great experience efficient and friendly and seen my an MD- would definitely bring my kids again.“
“Everything was perfect for me short term waiting. Medicine from pharmacy quickly.Great NP Thanks“
“Checked in online and went straight to a room when I got there. Seen the NP in a short time and got a prescription for my ear infection and was out the door in 30 minutes. Everyone was very friendly.“
“The NP could not do enough for me. I had been dealing with a bad cold that refused to go away. When I finally went to urgent care, the stated wait time was 3 hours. However, I was seen in less than half of that. The NP still spent time with me, not rushing, and did a thorough exam. She then had me stay for a breathing treatment and came back in afterwards to see if my lungs sounded better. She sent my prescriptions over to my pharmacy immediately. The standard of care was excellent.“
“It is best to arrive early. The service will be expedited professionally and quickly during early appointments.“
“I went here for a physical and tb test to start my new job. There wasn't a wait. The staff was friendly. The doctor's assistant was so nice and the doc herself was great. I would definitely return in the future if need be. Thank you so much. I highly recommend this place.“
“Great thorough care was given to my husband after he became very ill. The check in was simple and we were giving a room and seen by staff immediately. The Doctor, nurse and technician were very thorough and they were able to pinpoint his illness and prescribed medication to fight his symptoms. We’re pleased we didn’t let the bad reviews sway us from choosing this facility in a time of need. We highly recommend coming here if you have a medical emergency.“