“Niki is amazing! We adopted two dogs recently and had to go out of town. She put a lot of thought into the best approach to transition them to her home, offering to pick them up so they didn’t experience us dropping them off and walking away from them. She thinks about how an animal will perceive things and seeks to minimize any discomfort or stress for the animal. She even texted updates and pictures of them having fun so we would not be concerned while away. We will definitely use her services again! She’s professional, caring, and experienced. Thanks, Niki!“
“It was the first time we took our pups to Groomingdales in Alsip Nursery - Frankfort. They did such a wonderful job on both of my dogs. We were so pleased with the work that Hailey did. We will definitely bring our dogs back when they need to be groomed! Friendly and great service!“
“I bring my Yorkie here to get groomed and they are all so nice. Sometimes I pick out a cute little clothing item for her from their clearance section. Convenient to book online!“
“First time we used their services for our puppy’s 2nd cut ever. Great customer service. Explained everything, from pricing, available services and what to expect. We will be happy to return for cuts as well as nail trims and in between hair trims.so happy to use a local boutique!!!“
“The staff is always helpful. The kindness shown to pets is what is most impressive to me.“
“I have been taking my pup tekila here for about 5 years now and I've never had an issue. I have always been told when grooming will take longer than expected, and they have been patient with me when I can't pick her up right away. Tuki had a really bad experience with her previous groomer. They trimmed a part of her hair too far and took a part of her skin round her stomach. When I took her the first time she was nervous and shaking. I was introduced to a weekly treatment that helped her skin heal and her hair grow back. Now when I take her I don't even need to put her on a leash. She is excited and kisses the receptionist and her groomer too. I don't worry when she is there because i know the staff is trained and know what they are doing, on top of that. The photo shoots are really nice. I try to get them every chance I get.“
“I took my fur baby in for a dental cleaning, and I am quite pleased with the results! The staff was fantastic!! Dr. Carlson kept me informed throughout his surgery, and I couldn't thank her enough. Dr. Carlson and the Vet technicians demonstrated genuine passion and understanding when dealing with my dog; he has a lot of anxiety and may be challenging, but they were calm with him. I will surely return with my puppy to this veterinary clinic! ?❤️“
“We are so happy we have found Jacklyn. She is truly a lifesaver for our puppy who is scared & anxious of going to the groomer. She provides a stress free grooming session with one on one focus. Jacklyn Communicates great, is punctual and is very skilled so he is done in an hour.“
“very friendly and easy scheduling! my rottweiler and Australian shepherd mix love going to them!“
“Awesome job on the nail trim. Dog's nails look great and she is in great spirits. All around positive experience which is much appreciated after a bad experience with a nail being trimmed too short at a different groomer months prior. We will definitely be back for our next trimming and I highly recommend for a quick, quality nail trim.“
“Absolutely wonderful experience!! My St Bernard is a rescue and can be very fearful of new places and strangers. She was so happy both at drop off and pick up!! Andrea is amazing!!“
“This is such a great to bring your children (dogs or cats)?the staff was very pleasant in answering my questions and made sure that I understood before leaving the clinic I was able to download what I needed thanks again see you real soon“
“the store was clean, the items I was looking for were easy to find and the cashier was professional and personable“
“Exceptionally kind staff and were really great with cats and with us humans. Thank you so much for being so caring.“
“Words cannot even express how grateful I am that I found Dr. Porcelli. He treats my cat as if she were his own and my 16 year old little girl has never purred at a vets office, but loves him. He is kind, gentle and explains everything. If I could give him 100 stars I would.
Thank you Dr. Porcelli, from me and Gianna!“
“Amazing! Wonderful people, so kind and welcoming. And they don't rip you off with prices. They're honest and upfront.“
“Love love love this place! I've been working in the PetsHotel for almost 3 years. PetSmart has the best selection of pet products for dogs, cats, fish, birds, and small animals. The staff are always so friendly and helpful. Doggie day camp and individual play times are lots of fun for the dogs! Plenty of pets and treats to go around! The people in the PetsHotel are so kind and positive. The best place to work, and to be a pet parent at.“
“Mimi had Salt and Pepper looking so good and handled Saltb well as she is deaf and can be a bit feisty!“