NETWORK HVAC LLC

Mar 2023

The tech Marco was great. Furnace was going on and off last month. He took his time and diagnosed the problem. Then contacted the manufacturer to see if parts were warranty. They weren't but he was able to repair the furnace at a very reasonable price and it's working great. Also he answered all my questions and gave a follow-up call. Will definitely use again.

Mar 2022

The service in 1 word...PROFESSIONAL! I called Network because my outdoor heater went out. I explained that the heater was not imperative at the moment but I was planning to use it in the near future. Within 2 days, David was at my home. David worked tirelessly to troubleshoot the problem and dug deep enough into the problem to detect a hidden piece that even the manufacturer wasn't aware of. He recognized that a part needed to be replaced but had ruined another part. David indicated that he would have to return for another visit. One thing that I appreciated was that, although we don't use the space this time of year, he put everything back the way it should be and left...read full review

Mar 2021

The service in 1 word...PROFESSIONAL! I called Network because my outdoor heater went out. I explained that the heater was not imperative at the moment but I was planning to use it in the near future. Within 2 days, David was at my home. David worked tirelessly to troubleshoot the problem and dug deep enough into the problem to detect a hidden piece that even the manufacturer wasn't aware of. He recognized that a part needed to be replaced but had ruined another part. David indicated that he would have to return for another visit. One thing that I appreciated was that, although we don't use the space this time of year, he put everything back the way it should be and left the area so neat that you wouldn't have noticed he had been there. When they completed the job they even rehung my unit which was a bonus because it wasn't hung when they began the work. Another thing that let me know that I will work with this company again is their commitment to their schedule. I was not over promised with a time schedule but when they gave me a window they stuck to it and called 30 mins ahead of the appointment to say they were on their way. As a busy mom I appreciated the heads up because it allowed me to complete errands and not sit at home waiting for them to arrive.