Not a good experience. I ended up paying over $500 for one pair. They kept up-selling me, and I can't believe how much I paid. I've had the glasses for over a year, and all that time, I have not been able to get them clean, because of a coating they added. They are constantly smudged, even when using the wipes that they sell and recommend. I will never get glasses at WalMart again. CostCo is so much better. I just got 2 pair of progressives; 1 regular and 1 sunglasses, for $398. And great service at the St. Charles Costco.
April 2019
I was way over due for an eye exam. Made an appointment, saw the doc & the tech Kim helped me pick up 2 pairs frames that suited me. Explained about the different types of lenses, etc. I was really impressed that she took extra time to help me save money by using my Walmart card. When my glasses were ready, I went in. The tech had me try them on & adjusted them as needed. I received a phone call following up to make sure I was satisfied & having no problems. I was reminded to come in if I needed them adjusted or cleaned. That's what I call Great Customer Service!!
March 2017
I dropped my VSP because i really didn't see the value. Thought i'd try walmart vision as i've worn the same contacts and had the same prescription for years, figured what can go wrong right? I had a fantastic experience made an appointment, was treated great by the staff, saw the doc and I was in and out. I had finished the whole process before my wife and kids even finished shopping. Contacts and exam were cheaper that what i was paying with the VSP provider. I plan on going back.
Not a good experience. I ended up paying over $500 for one pair. They kept up-selling me, and I can't believe how much I paid. I've had the glasses for over a year, and all that time, I have not been able to get them clean, because of a coating they added. They are constantly smudged, even when using the wipes that they sell and recommend. I will never get glasses at WalMart again. CostCo is so much better. I just got 2 pair of progressives; 1 regular and 1 sunglasses, for $398. And great service at the St. Charles Costco.
I was way over due for an eye exam. Made an appointment, saw the doc & the tech Kim helped me pick up 2 pairs frames that suited me. Explained about the different types of lenses, etc. I was really impressed that she took extra time to help me save money by using my Walmart card. When my glasses were ready, I went in. The tech had me try them on & adjusted them as needed. I received a phone call following up to make sure I was satisfied & having no problems. I was reminded to come in if I needed them adjusted or cleaned. That's what I call Great Customer Service!!
I dropped my VSP because i really didn't see the value. Thought i'd try walmart vision as i've worn the same contacts and had the same prescription for years, figured what can go wrong right? I had a fantastic experience made an appointment, was treated great by the staff, saw the doc and I was in and out. I had finished the whole process before my wife and kids even finished shopping. Contacts and exam were cheaper that what i was paying with the VSP provider. I plan on going back.