About Rick Ray and Sons Plumbing
Rick Ray and Sons Plumbing is a reliable business that provides effective solutions for plumbing issues, such as unclogging drains and repairing leaky pipes. They are known for their 24/7 availability, free on-site estimates, competitive pricing, and customized services. Their commercial-grade technology includes video inspections, and they offer a 3-year warranty on plumbing installations and new products. Customers have shared their appreciation for the clear and upfront pricing, with quotes that are accurate within $50 of the final cost. The friendly and communicative customer service has received praise, along with the prompt response to emergency situations. Two plumbers arrived at the scheduled time and displayed a very good customer service attitude. They quickly found the problem and fixed it with a replacement part, waiting patiently to ensure the issue was resolved. The team is quick to diagnose problems and works efficiently without overcharging. For example, when a toilet pipe blew up, Craig Ray responded within the hour and fixed the issue at a low cost, preventing further problems. Johnny also fixed an issue recently, getting everything working better than before while being pleasant and professional. Overall, Rick Ray and Sons Plumbing is a trustworthy company that provides high-quality plumbing services with experienced professionals. Customers have had positive experiences and continue to recommend their services.
I called Rick Ray plumbing as I was having some sewer issues and of course it had to be over Christmas. I waited and called on Monday and they were able to send someone out that afternoon. Robert Cohen came to the house and he was nice and to the point. He found my problem, broken sewer line, and he made recommendations. I am now waiting on an estimate to fix the sewer line. It was great to have someone come in and find the problem quickly along with recommendations. The charge for Mondays call was extremely reasonable. Now just waiting on my estimate and yes definitely using this company again for any future problems!
Johnny fixed an issue for me this week and he was great! Got in, out, and everything works better than before. He was so pleasant, nice, and professional. I will recommend Rick Ray & Sons to ANYBODY needing a plumber! Thanks again guys!
Prompt, professional and bailed me out of a bigger mess with a bad water heater on a Saturday. Price was cheaper than other companies I contacted. I am happy and I think the pricing was fair and competitive as I know nothing is cheap these days. Will use them again in the future when I need a plumber. Thanks guys!