Very poorly run and even staffed worstly. Find another location if you have or looking for fish. Over the past I found one knowledgeable person that unfortunately this person has left the business.
October 2021
I called this location in Springfield IL to ask about a product they keep at the front checkout locked in the display case. When I entered the store I went to the cash registers to find an employee to help me complete the sale. No employee was there, but momentarily, manager Shanna came to aid and helped me find what I wanted. Btw when I called ahead she told me to mention the 'MEDS' I wanted were on sale at 20% off at checkout because they were NOT marked as being on sale in their display/sales case. Red flag!! How many customers saw the non sale price and had to pass, because they cldn`t afford it!!?? Sorry if this happened to you. Forget cancel culture it... read full review
August 2020
The Pets here are soooooooooo cute!!!!! We got our sweet Kipton from here A few years ago and I could tell he wanted to get away!!! But that's only because He just wanted a home!!! People just don't Respect dogs but this place does. Kipton Was a rescue Dog and This place brought him a sanctuary until he came into our Home. I trust this place And so Did Kipton.
Very poorly run and even staffed worstly. Find another location if you have or looking for fish. Over the past I found one knowledgeable person that unfortunately this person has left the business.
I called this location in Springfield IL to ask about a product they keep at the front checkout locked in the display case. When I entered the store I went to the cash registers to find an employee to help me complete the sale. No employee was there, but momentarily, manager Shanna came to aid and helped me find what I wanted. Btw when I called ahead she told me to mention the 'MEDS' I wanted were on sale at 20% off at checkout because they were NOT marked as being on sale in their display/sales case. Red flag!! How many customers saw the non sale price and had to pass, because they cldn`t afford it!!?? Sorry if this happened to you. Forget cancel culture it... read full review
The Pets here are soooooooooo cute!!!!! We got our sweet Kipton from here A few years ago and I could tell he wanted to get away!!! But that's only because He just wanted a home!!! People just don't Respect dogs but this place does. Kipton Was a rescue Dog and This place brought him a sanctuary until he came into our Home. I trust this place And so Did Kipton.