Reviews for JCPenney Salon

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  • July 2023

    The salon deserves five stars just because of the master stylist, Dee Shannon. She listens to the client preferences, makes changes as requested and has interesting conversations. She is also happy to not talk except for what is required to cut/style/dye your hair. She is the stylist for everyone in my household, both male and female, adult and child, long hair and short hair. She is accepting, friendly, patient and caring. My youngest doesn't like haircuts but likes Dee, so he is more agreeable now knowing she will be doing the cut. The family has a variety of hair services done here. All are performed well.

  • August 2021

    I was ignored by hair dressers for 25 minutes. Finally I got a nice man that rescued me. Carol was great and cut awesome. She was behind a wall working. You might think of a half wall so they can ALL see waiting clients. Very clean

  • April 2018

    They were very professional and friendly and made accommodations for my wheelchair. I ended up with a full cut of about 8 inches with her suggestions for my hair type and face and was delighted. Will go back in May!!

  • JCPenney Salon

    1201 S Dirksen Pkwy, Springfield

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