Wonderful! The attendent,Ollie, was just as kind and helpful as she could be. She helped me turn the machine back on when I forgot to add detergent. She reminded me that I left clothes in the dryer. She keeps the place clean, and the change machine worked. If I have to go to a laundromat, this is the only place I'm coming!!!!
July 2023
Wow!! Outstanding customer service!! My father has been going here for years for dry cleaning and loves the whole team - they know him by name. While visiting, I had an issue with an item I dropped off to be pressed and I was directed to speak with the manager. Emily was kind, empathic, and offered various solutions to make things right. Mistakes happen and the way she handled this exceeded my expectations. Ownership and kindness is such a rarity in today's world. I am very impressed and beyond grateful for the way in which I was treated and the remedy options given. Highly recommend!
December 2022
I only use this laundromat when I'm in town. Cleanest one around. Friendly staff and are always cleaning. Went in one year and a guy working was on his hands and knees scrubbing the baseboards. Place even smells clean. I don't like to use my moms machines as I don't want to spend a day doing laundry and machines are in the basement. I'm getting older and can't be climbing steps like that. I can get 3 loads done in a couple of hours. I will be back.
Wonderful! The attendent,Ollie, was just as kind and helpful as she could be. She helped me turn the machine back on when I forgot to add detergent. She reminded me that I left clothes in the dryer. She keeps the place clean, and the change machine worked. If I have to go to a laundromat, this is the only place I'm coming!!!!
Wow!! Outstanding customer service!! My father has been going here for years for dry cleaning and loves the whole team - they know him by name. While visiting, I had an issue with an item I dropped off to be pressed and I was directed to speak with the manager. Emily was kind, empathic, and offered various solutions to make things right. Mistakes happen and the way she handled this exceeded my expectations. Ownership and kindness is such a rarity in today's world. I am very impressed and beyond grateful for the way in which I was treated and the remedy options given. Highly recommend!
I only use this laundromat when I'm in town. Cleanest one around. Friendly staff and are always cleaning. Went in one year and a guy working was on his hands and knees scrubbing the baseboards. Place even smells clean. I don't like to use my moms machines as I don't want to spend a day doing laundry and machines are in the basement. I'm getting older and can't be climbing steps like that. I can get 3 loads done in a couple of hours. I will be back.