Superb customer service. The only place I will ever go for eye care. Great selection of frames to choose from. They are very good at what they do and it is very apparent that they LOVE what they do! They have been a staple in Springfield, Illinois for many many years and that says it all for me. I have been 100% satisfied every single time I go. Karen Rhodes
January 2023
I cannot say enough about Sue and Elizabeth at Bergh-White. My first pair of glasses from them made my vision better than I can remember in a very long time, and their attention and care is amazing. Recently I had a problem with the frames that they couldn’t fix quickly, and knowing my prescription, they put my lenses in different frames for the hours they needed the glasses.Then it turned out that the frames needed to be sent out, so I wore those frames for days, and when they were returned , the frames had been replaced with the same ones, but new, for $25.00. I so appreciate their work ethic and kindness.
October 2020
Best optician I have ever had! Been going there for 10 years or more and always had excellent service. They may seem pricey, but when it comes to knowing the business of optometry and all the options available to suit your particular needs, they do not let expense stand in the way of helping you see correctly. They have always offered me a "good, better, or best" option when buying new glasses. Chains and department store opticians will only recommend the types of lenses that make a profit for them and fit a certain price range whether you really need something better or not. I figure glasses are a tool that I need every day -- I buy the best because great vision... read full review
Superb customer service. The only place I will ever go for eye care. Great selection of frames to choose from. They are very good at what they do and it is very apparent that they LOVE what they do! They have been a staple in Springfield, Illinois for many many years and that says it all for me. I have been 100% satisfied every single time I go. Karen Rhodes
I cannot say enough about Sue and Elizabeth at Bergh-White. My first pair of glasses from them made my vision better than I can remember in a very long time, and their attention and care is amazing. Recently I had a problem with the frames that they couldn’t fix quickly, and knowing my prescription, they put my lenses in different frames for the hours they needed the glasses.Then it turned out that the frames needed to be sent out, so I wore those frames for days, and when they were returned , the frames had been replaced with the same ones, but new, for $25.00. I so appreciate their work ethic and kindness.
Best optician I have ever had! Been going there for 10 years or more and always had excellent service. They may seem pricey, but when it comes to knowing the business of optometry and all the options available to suit your particular needs, they do not let expense stand in the way of helping you see correctly. They have always offered me a "good, better, or best" option when buying new glasses. Chains and department store opticians will only recommend the types of lenses that make a profit for them and fit a certain price range whether you really need something better or not. I figure glasses are a tool that I need every day -- I buy the best because great vision... read full review