This agency has high standards when it comes to assisting the elderly. With their homemaker services, they allow the homemaker to accompany me to doctors appointments. I was even asked if I required deep cleaning services, free of charge, before officially getting my homemaker. They provided me with a first supervisor visit to confirm my needs. If I have any questions, I speak to the supervisor that handles my case to make sure that any of my concerns and questions get taken care of. They send me birthday cards and holidays, nowadays we only receive bills via mail and it is nice to receive a thoughtful card from a business. Recently, when I was in the hospital, they called... read full review
April 2024
Great Team. Very good customer service. The company provides professional care services in the state of Illinois. They go the extra mile by providing free deep cleaning services for new clients that have extreme cluster situations.
March 2024
I never dealt with the office I know that the home owner who has a wheelchair bound daughter gets calls every month from them to do a review of her satisfaction of care. Bebe, who cares for her daughter is really friendly, yes she sits on her phone when she is not needed but she does everything you ask her for and is very sweet and compassionate. I would rate them 5 stars. I am with Medtec and they are worse. I have had 5 helpers so far and they all stink and one even cracked my ipad and said nothing and put her stuff on the counter behind my back so I would pay for her stuff at walgreens. She didn't even ask and it was her first day. Then after we left the store... read full review
This agency has high standards when it comes to assisting the elderly. With their homemaker services, they allow the homemaker to accompany me to doctors appointments. I was even asked if I required deep cleaning services, free of charge, before officially getting my homemaker. They provided me with a first supervisor visit to confirm my needs. If I have any questions, I speak to the supervisor that handles my case to make sure that any of my concerns and questions get taken care of. They send me birthday cards and holidays, nowadays we only receive bills via mail and it is nice to receive a thoughtful card from a business. Recently, when I was in the hospital, they called... read full review
Great Team. Very good customer service. The company provides professional care services in the state of Illinois. They go the extra mile by providing free deep cleaning services for new clients that have extreme cluster situations.
I never dealt with the office I know that the home owner who has a wheelchair bound daughter gets calls every month from them to do a review of her satisfaction of care. Bebe, who cares for her daughter is really friendly, yes she sits on her phone when she is not needed but she does everything you ask her for and is very sweet and compassionate. I would rate them 5 stars. I am with Medtec and they are worse. I have had 5 helpers so far and they all stink and one even cracked my ipad and said nothing and put her stuff on the counter behind my back so I would pay for her stuff at walgreens. She didn't even ask and it was her first day. Then after we left the store... read full review