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Reviews for Geek Squad

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  • December 2024

    I've been coming here for 20 years. Prices are hit or miss, customer service used to be ok and much hasnt changed. Which is why the store is probably empty all the time. Went in to buy a dyson heater...they couldn't price match it from bestbuys price of 299 to dysons price of 279. Guy at the counter said they don't match manufacturer prices. No worries, just ordered from another retailer instead that did price match. Sad reality but this is probably a big reason why big box stores are closing down, can't compete with online retailers.

  • September 2024

    I just want to say the Samsung rep Thes (his name) was absolutely wonderful. He was so helpful and generous with his time. He helped me immensely. I didn't have enough storage left on my phone. He sat with me and transferred over 1300 photo's to free up space. He also ran a diagnostic test on my phone. I first went to my phone carrier T-Mobile and they were not very helpful. The manger was even less interested in helping her own staff when they asked her a question. I had to give Thes a big hug. He saved the day for me. Thank you!!

  • February 2024

    i was savagly attacked at the best buy at5425 w touhy skokie.a homless man who best buy allows to stay there and play computers .i was leaving the store when a black man 30 years old cut me off with i divi bike and demanded money i told him i had none , and he attacked me with no security from best buy coming to help. the skokie police were great as the arrested him as i placed charges. went back for the last time to best buy to pickup my computer today. thw manager said the same guy was in there today playing computers. i was outraged, thwy release this savage, and best buy welcomes him back in. his stolen bike is there and his clothes. i wouldnt go to best buy ever... read full review

  • Geek Squad

    5425 Touhy Ave, Skokie

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