Esse Health - Shiloh Internal Medicine

Jul 2023

I went in for my new patient exam on a mid-June Friday morning to see Dr. Laura Crandall and was so satisfied with my visit. Upon walking into the building, I was greeted with a friendly smile from a mutual friend (Katelyn) at the front desk. The wait wasn't long, paperwork and insurance went smoothly, and the receptionist gave me a welcome bag full of goodies when I was called into the room. Isaac, the medical assistant, was very kind, funny, and professional. He told me a funny story while drawing blood, a nice distraction. Dr. Crandall is also very caring, personable, and professional. She asked me a couple of times if there were specifics about my health that I wanted...read full review

Apr 2019

I absolutely love this office. The staff is very attentive and caring and you can tell that they really care about their jobs and their patients. The MA who came in before the NP to get all of my info and draw my blood at the end of my appointment was also amazing. My NP, Angie Epplin, was awesome! I have found it hard to find a doctor who really wants to help me feel well (especially with my diagnosis of migraines) and she was in the exam room with me for almost 45 minutes (which is crazy long now). I will always recommend this practice and will keep coming here as long as I can.

Mar 2019

This office has been assisting my family for many years. They have a great team that is caring and listens to your needs. The reason they aren't getting 5 stars is because they almost always bill me afterwards for a co-pay that gets paid at the time of visit. They also will not see patients who have not paid their co-pay.