About Family First Restoration
Reviews for Family First Restoration
Write a reviewHours
Monday: 8AM - 5PM
Tuesday: 8AM - 8PM
Wednesday: 8AM - 5PM
Thursday: 8AM - 5PM
Friday: 8AM - 5PM
Saturday: 9AM - 3PM
Sunday: Closed
Family First Restoration is a highly regarded company known for its professional service and quality work. Customers appreciate the friendly and helpful staff, especially the office manager who promptly responds to inquiries and assists with scheduling. The owner, Martin, is recognized for being knowledgeable, polite, and hands-on, often on-site to oversee projects and instruct the crew. The team, including personable employees like Ruben, is friendly and professional, ensuring a pleasant experience. The company handles a variety of jobs, including foundation repairs, tile work installation, flooring, and remodeling. They are praised for their fair pricing, punctuality, and respectful treatment of clients and their homes. Customers also value their willingness to go beyond expectations, such as helping with insurance issues and ensuring the completion of projects even during personal hardships. Many reviews highlight the company's integrity, reliability, and attention to detail, with repeat clients coming back for additional work. Overall, Family First Restoration is considered top-notch for its professionalism, quality, and customer care, making them a trusted choice for home improvement and repair services.
I was completely at a loss on who to call and trust with the work I needed on the scary crack I noticed in my garage foundation . I did some searching online and came across Family First Restoration. The reviews across different platforms were consistent on what a pleasure it is to do business with this company.Felicia, the office manager, was one of the most pleasant and helpful persons I've encountered (she is also prompt in getting back to me). She asked that I text her a picture of the crack and she'll forward it to Martin (the owner). Martin reviewed the information and came out the next day to evaluate the situation.He said if there's one crack there has to be another....read full review
This is a fantastic company that did over and beyond my expectations. On time, curtious, friendly, very fair pricing and the owner is very knowledgeable of his work. I like that he was on site, instructing crew as needed. Family First also helped a great deal with insurance issues, giving me peace of mind. I've had them been back to do more . I broke my hip at the start of a new project and not only did the owner call to see how I was doing, he made sure the job was was complete before I came home. I love Family First and you will too.Services: Tile work installation
The owner and crew are outstanding professionals. The quality of work is beyond expectations. I have hired them several times and have never been disappointed. Can't go wrong working with a company that respects you and your home. Great people.Services: Install flooring