The auto service manager, Michael at the Walmart in Rockford on Walton is a hidden gem! He is VERY knowledgeable of products, services, compliances, etc. It also looks as if he runs a pretty tight-ship by taking notice of all that's going on in the department. I recommend you to go to this location for auto services.
May 2023
Came in to do either a simple return/exchange for a battery charger, girl at the counter called for supervisor "Bryan" who proceeded to ask me if there were batteries, without thinking because most business understand stuff gets lost especially everyday thing like batteries. So I told him no and Bryan proceeds to pull out 3 phones to look for the product to tell it came with them and they can't return it, ok whatever. I proceed to say is disbelief "over some f*king batteries?, that's stupid as shit man" My comments weren't OBVIOUSLY directed AT HIM BUT THE SITUATION. After 2/3 cuss words he proceeds to tell me if I don't like it... read full review
October 2022
Walmart recently remodeled the store on State Street and Walton in Rockford. My question is: Why does it look worse than it did before? The grocery is horrible -- meat section was disgusting. They are out of or have discontinued many popular items. The produce section is also disgusting. Where is the manager? I will not be going back.
The auto service manager, Michael at the Walmart in Rockford on Walton is a hidden gem! He is VERY knowledgeable of products, services, compliances, etc. It also looks as if he runs a pretty tight-ship by taking notice of all that's going on in the department. I recommend you to go to this location for auto services.
Came in to do either a simple return/exchange for a battery charger, girl at the counter called for supervisor "Bryan" who proceeded to ask me if there were batteries, without thinking because most business understand stuff gets lost especially everyday thing like batteries. So I told him no and Bryan proceeds to pull out 3 phones to look for the product to tell it came with them and they can't return it, ok whatever. I proceed to say is disbelief "over some f*king batteries?, that's stupid as shit man" My comments weren't OBVIOUSLY directed AT HIM BUT THE SITUATION. After 2/3 cuss words he proceeds to tell me if I don't like it... read full review
Walmart recently remodeled the store on State Street and Walton in Rockford. My question is: Why does it look worse than it did before? The grocery is horrible -- meat section was disgusting. They are out of or have discontinued many popular items. The produce section is also disgusting. Where is the manager? I will not be going back.