About Platinum Home Builders LLC
Reviews for Platinum Home Builders LLC
Write a reviewHours
Monday: 7AM - 5PM
Tuesday: 7AM - 5PM
Wednesday: 7AM - 5PM
Thursday: 7AM - 5PM
Friday: 7AM - 5PM
Saturday: 8AM - 12PM
Sunday: Closed
Platinum Home Builders LLC is a premier roofing contractor in Rockford, Illinois, offering top-notch residential and commercial roofing solutions. With years of expertise, the company delivers excellent roof repair services, ensuring the integrity and longevity of properties. The team is dedicated to quality craftsmanship and exceptional customer service, prioritizing quality and satisfaction above all else. Reviewers praise the company's professionalism, courtesy, and attention to detail. Sergio Jr, a representative of the company, is particularly commended for his prompt communication, friendly demeanor, and ability to work with insurance companies. The company's work is consistently described as thorough, efficient, and of high quality, with a focus on customer satisfaction. Reviewers express their satisfaction with the company's services, recommending Platinum Home Builders LLC to anyone in need of a reliable and affordable roofing solution.
They did a fantastic job replacing my roof covered by Home insurance Amer Ahmed the project manager was very helpful the workers were here early and extremely nice. Stayed until it was done and covered all of our plants and deck and made sure everything was clean at the end.
Plantinum Home Builders was so easy to work with. Their work was excellent. Their personnel are very friendly and very helpful. Always available for questions. Our house looks wonderful. Sergio and his team are definitely worth recommending!
This may seem long winded but I must state that I couldn't be happier with the work I've had done so far by Platinum home builders. As a young home owner experiencing my first home owners insurance claim I wasn't sure what to do or who to go to. Sergio and his crew took care of my roof and gutters and walked me through the repairs they were making and explained in detail showing me pictures of any additional issues or changes they were having to make. Sarah Jasso as their office administrator was on site throughout the time they were here and called me outside or sent me photos and genuinely took the time to explain the entire process. As someone who is generally untrusting and is aware of all of the scams that take place in this day and age I must say I was skeptical of anyone working on my home at first. Platinum home builders gave me the trust and accountability I was looking for. They are currently working with me and my insurance to make sure my house is being repaired to code and that things that need to be updated to meet code are being taken care of and are accounted for by my insurance (within their power and my home owners insurance policy). They are currently working to get my siding matched to complete the job and I'm on my way to be a much happier homeowner after this entire escapade. For anyone concerned about their estimating or initial down payment, I was concerned at first as well. However, they showed up when they stated they would be here, they completed the job in a timely and professional manner and they left my yard and property looking better than when they got here. My roof and gutters look great and I look forward to having them back to complete my siding. Thank you to everyone at Platinum who helped out! And for those who are still a sceptic like me, you will also find my review on BBB and google. I am more than willing to answer any questions you may have!