Briggs Flooring installed hardwood flooring in our home and were very responsive with the quote and initial scheduling of the install but are absolutely impossible to reach afterwards. The floor was installed on Jan 7, 2021 except for the doorway reducers which Steve said he would custom make and install in a few days. It's been a year of calling and texting with no response and my flooring is still unfinished. Terrible customer service.
November 2019
I can't believe how great the floors turned out in our rental. The former tenants did extensive damage to the floors and I was convinced they couldn't be saved. Not only were they saved but they are beautiful! (Attached pic is before & after.)
July 2019
We had Steve come out to fix our Lumber Liquidator floor. We paid big money for the floor make this story short they sent me the wrong floor. The guy put them down and in the 4 years we had them we hated them. My husband said call Briggs flooring and see what he thinks. Steve told me it was white oak and still a good floor. He came back three weeks later to strip and varnish them. And do they look wonderful. I did not know that Steve would come out to Albany Wisconsin but he did. Do not go to Lumber Liquidator but call Briggs flooring instead. Thank Steve again for all your hard work.
Briggs Flooring installed hardwood flooring in our home and were very responsive with the quote and initial scheduling of the install but are absolutely impossible to reach afterwards. The floor was installed on Jan 7, 2021 except for the doorway reducers which Steve said he would custom make and install in a few days. It's been a year of calling and texting with no response and my flooring is still unfinished. Terrible customer service.
I can't believe how great the floors turned out in our rental. The former tenants did extensive damage to the floors and I was convinced they couldn't be saved. Not only were they saved but they are beautiful! (Attached pic is before & after.)
We had Steve come out to fix our Lumber Liquidator floor. We paid big money for the floor make this story short they sent me the wrong floor. The guy put them down and in the 4 years we had them we hated them. My husband said call Briggs flooring and see what he thinks. Steve told me it was white oak and still a good floor. He came back three weeks later to strip and varnish them. And do they look wonderful. I did not know that Steve would come out to Albany Wisconsin but he did. Do not go to Lumber Liquidator but call Briggs flooring instead. Thank Steve again for all your hard work.