Reviews for River Nails Spa
Write a reviewHours
Monday: 9:30AM - 7:30PM
Tuesday: 9:30AM - 7:30PM
Wednesday: 9:30AM - 7:30PM
Thursday: 9:30AM - 7:30PM
Friday: 9:30AM - 7:30PM
Saturday: 9:30AM - 6PM
Sunday: 10AM - 5PM
Tips
accepts credit cards accepts android pay bike parking
Ratings
Google: 3.7/5 Facebook: 4.1/5 BBB: No Rating Nextdoor: 1 ❤️River Nails Spa
3051 Thatcher Ave, River Grove
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The location is convenient and they can usually squeeze me in w/o an appointment, however I have to mention the girl at the front desk does seem to have an attitude, displays lack of professionalism and a lack of customer service skill (for example I stood at the counter for what felt like two minutes today before she got off her personal phone, acknowledged me, then finally rang me up). Not to mention her lack of patience with the card reader, repeatedly calling it “stupid” out loud and groaning as she had to try over repeatedly get my card to read. This is my second experience observing her outward lack of professionalism in the salon and with proper training this...read full review
The pedicure was ok they didn't get my heels good , also they were kinda rude. Told them I just wanted a regular pedi and they told me to grab a nail book and gave attitude for picking the wrong book nail book. Keep in mind I have never been there . They were even slightly annoyed that I asked for water .
I needed my nails corrected urgently because I had them done at another salon earlier that day and they were dreadful. After Anna relieved all of my stress and did my nails wonderfully in 20 minutes, I must say it is worthwhile to come here! They are professional and skilled, and the interior is attractive. They also serve cold beverages. They actually are very caring. Very wonderful place, and I will return. When I told Anna about my previous salon experience, she laughed and made me feel so much better and thoroughly taken care of. When I came in and told her the color the owner came right out with it. I love this nail salon!! Thanks you lady’s! ❤️???