About Dowe & Wagner, Inc.
Dowe & Wagner, Inc. is a leading heating and cooling specialist serving McHenry County, Twin Lakes, Spring Grove, Lake Geneva, Genoa City, and surrounding areas since 1946. With over 70 years of experience, they have established a reputation for being knowledgeable and adaptable in handling various heating and cooling systems. Their team of experts provide exceptional service, taking the time to understand customers' needs and offering personalized solutions. From bidding on replacing old heating systems to installing new, energy-efficient units, Dowe & Wagner, Inc. prides itself on providing top-notch service, competitive pricing, and a commitment to customer satisfaction. Their customer service team is dedicated to resolving any issues that may arise, ensuring a seamless experience for clients. The technicians are professional, polite, and respectful of customers' properties. They are very nice, efficient, and patient in answering questions. The team is awesome and does great work, getting a new furnace installed and running that same day. They provide great service for air conditioner repair with a great cycle time. Dowe & Wagner, Inc. has earned a reputation for being trustworthy, reliable, and dedicated to providing the best possible solutions. With their expertise and commitment to excellence, they have built long-term relationships with their clients, who appreciate their exceptional service and recommend them to others.
We had a 20+ year old furnace that finally gave out on us. The technician, Ted, who replaced the furnace was very nice, respectful, and efficient. We had the new unit installed and running that same day! Very pleased and would highly recommend this company.
Having Rich Hanson with Richmond's Dowe & Wagner, Inc. show up at my building was a lucky break for me. Originally, I called Black Diamond to find out why the boiler was clicking. It had never done it before and I wanted to be proactive before the boiler broke down. Black Diamond charged right around 1700.00 (Part of that was for a pipe section I wanted replaced because originally two different metals were put next to each other which caused disintegration.) and the clicking continued. About a month later the clicking stopped and so did the boiler. I called Black Diamond's office and left a message. No call back. I called Dowe & Wagner, Rich Hanson came out and said the clicking noise was a sound that the gas valve makes when it is malfunctioning. He put in a new gas valve and the cost was 540.00. I will call Rich Hanson in the future if I need boiler repair again.