The Dr. is wonderful, super helpful and very thorough. He was also great with my kids.But one of the staff is incredibly rude and incompetent. It took her almost 2 hours to put in an order for 2 pairs of glasses. I gave her a lot of patience and grace but it was exhausting…. when I came back today to reschedule a couple of appointments for my family she asked when I would like to come in. I asked if she had anything available on a date in a few weeks. She started laughing hysterically and I was super confused. And she says “oh you’re serious!!”Um yes… then she says we’re booking out until April. I’m like okay that’s fine… but it was so unnecessary to... read full review
April 2023
I really like this vision center. Doc is great! But the office staff set up is less than. I have been trying to make an appointment for the last 15 mins, the last 12 mins on hold because the person is with a customer. Last time I was there to pick up glasses we had to wait 30 mins because all staff where with customers. I don't know if they need more help in the office or maybe someone just to handle the phones, and reception area. Other than that great place.
April 2020
We-me, my husband, and 4 children- have been coming here for our vision care for years. We wouldn't trust our eyes with anyone but Dr Dzik and the great friendly Ladies in the Vision Center. Seriously, I have been to other optometrists and the kindness and care we receive here just cannot compare. Dr Dzik takes time to listen to your concerns, really listen, gives advice to help you. I had some pain in one of my eyes, and could see a little bump. I called, went right in. Dr Dzik checked it out and found a little blister, from contact irritation/allergy. Prescribed eye drops I could afford and within a few days it was gone.Also, the staff are really good at helping... read full review
The Dr. is wonderful, super helpful and very thorough. He was also great with my kids.But one of the staff is incredibly rude and incompetent. It took her almost 2 hours to put in an order for 2 pairs of glasses. I gave her a lot of patience and grace but it was exhausting…. when I came back today to reschedule a couple of appointments for my family she asked when I would like to come in. I asked if she had anything available on a date in a few weeks. She started laughing hysterically and I was super confused. And she says “oh you’re serious!!”Um yes… then she says we’re booking out until April. I’m like okay that’s fine… but it was so unnecessary to... read full review
I really like this vision center. Doc is great! But the office staff set up is less than. I have been trying to make an appointment for the last 15 mins, the last 12 mins on hold because the person is with a customer. Last time I was there to pick up glasses we had to wait 30 mins because all staff where with customers. I don't know if they need more help in the office or maybe someone just to handle the phones, and reception area. Other than that great place.
We-me, my husband, and 4 children- have been coming here for our vision care for years. We wouldn't trust our eyes with anyone but Dr Dzik and the great friendly Ladies in the Vision Center. Seriously, I have been to other optometrists and the kindness and care we receive here just cannot compare. Dr Dzik takes time to listen to your concerns, really listen, gives advice to help you. I had some pain in one of my eyes, and could see a little bump. I called, went right in. Dr Dzik checked it out and found a little blister, from contact irritation/allergy. Prescribed eye drops I could afford and within a few days it was gone.Also, the staff are really good at helping... read full review