Sondgeroth B R DVM

Dec 2023

5 stars for Dr Reed and Dr Sondgeroth 1 star for Dr Adam's Got Dr Adam's today she gave my cat meds That made her act funny Similar problem w dog she prescribed prednisone Which was hard on my dog who was already Suffering

May 2023

My cat, Karl, is feeling so much better, Bureau County veterinary was very patient, great service, explained everything well, handled Karl with care, thank you Anne Adams,DVM and staff, Sincerely, Cheryl Braboy

May 2020

I would have nothing but praise for this vet clinic, I've taken my two dogs there to be neutered/ spayed and received excellent care for them both times. However, I am only giving a 4 star because I can NOT believe how rude the lady answering the phone after hours for emergencies was that lead me to hang up on her! I recently adopted a young male rabbit, I've never had a rabbit and so I wasn't sure what is and is not normal after neutering him. When I picked him up from the vet I was told that there was quite a bit of swelling and bleeding and to call if I had any questions or worries even if it was after hours ( I doubted that I would need to call but happy about the reassurance.). About 10pm I checked on the rabbit before I headed to bed and notice that he had blood all over his back legs and belly, he was wearing a cone so I know he wasn't able to chew it and he was in his cage laying down so I wasn't sure why he would suddenly have more blood all over. I called the emergency line and was right away yelled at because the lady "couldn't hear me"???wtf, I wasn't even able to get a word out yet! I tried repeating my concern twice stating that I was calling on behalf of my rabbit who had been neutered that day and was covered in blood and I'm concerned. She continued to cut me off asking if I was on a cell phone and stated "WELL THATS HORRIBLE!" So again I tried repeating myself to be cut off by her saying "YOU BROUGHT YOUR DAUGHTER TO THE VET!? WHY WOULD YOU BRING YOUR DAUGHTER TO THE VET! ALL I HEAR IS BLAH BLAH BLAH!" She wouldn't let me get a word out and cut me off every time I tried so I had to hang up. Luckily my fiancé was next to me and has a stern voice so he called back and got her to contact the on-call vet who was very thoughtful and reassuring and took the time to read and go over the post-op notes with me so I knew and understood what the issue most likely was since she had not been the vet who neutered my rabbit. The next day first thing in the morning, the vet who had neutered my rabbit called to check up on him and make sure everything was good! So other then the rude witch, I couldn't ask for a better veterinarian experience from this place!