“Love this place! The customer service is top notch, can't beat it! I had an awful experience at another place when we moved but leave it to bright eyes to fix it for us! We moved but will continue to come to this place. The doctor and staff are amazing I have had difficulty for so long with someone willing to work with my annoying lazy eye and make 100% sure it is the best fit for me. I won't go anywhere else! I have 100% trust in the doctor and staff with the care of my families eyes! That's unheard of for me.“
“I went here for many years, and I really liked Dr. Elizabeth for myself and, when he was added to the practice, Dr. Jay, for my kids. However, when Dr. Elizabeth left, one of the namesakes, I saw Dr. Jay whom I really enjoyed as well. Then, he left, too. Something just does not seem right now. I did like all of the employees there at the reception desk and those who fit us for glasses. However, it is time for us to move on as well.“
“Fantastic experience!! Amber was so patient and helpful with picking out sunglasses! ?“
“Great place, very up to date with optical diagnostic equipment, sharp staff and an excellent Dr. My go to from now on!“
“The staff is efficient and knowledgeable. Everyone took the time to answer my questions.“
“The staff were friendly and welcoming. Dr. Ashley Roehl was very thorough, pleasant and professional throughout my exam. She explained what is going on with my eyes and what treatments I may need. I highly recommend Northwest Eyecare in Algonquin, IL.“
“Rick is the man, and Mary is there to entertain you while your glasses are being worked on. Great job and finished within 25 minutes. Great price too! Came from Arlington Heights. Worth knowing it’s done by an expert without calling 1 million places.“
“A nice experience. The staff was pleasant and the doctor knowledgeable and thorough. I will be back.“
“As always everyone is so pleasant. Dr. Harvey is amazing. She is very personable and always listens to my concerns.Veronica is always very helpful when I am looking for glasses. She so pleasant and patient.“
“I have been coming here for the past 10 years and I have to say that everything about this business is top notch. From the staff to the overall service that I have received.“
“Perfect, very kind, customer oriented ! They fixed my glasses in 30’ even I was not a customer of them. Really great service“
“The staff at this location is so helpful & kind. I’ve been bringing my kids here for a few years now & have never had a bad experience - from scheduling to check out. The ophthalmologist is very patient and personable - my kid is a new contact lens wearer & he really took his time to ensure she was confident with them.“
“The best team and a service, they are going above and beyond to make customers satisfied!!!“
“Proper care and support. Did not try and sell me things which were unnecessary. They fitted my current expensive frames with the new lenses with a great final product.“
“I’ve always been picky with my glasses and they had a huge selection and were super helpful in finding a pair that fit my face. Friendly staff and made it an easy experience, highly recommend!“
“This will be long but worth the read, I apologize in advance. I am visiting Huntley from Texas for 2 weeks for work, and I had an eye emergency. While getting ready for work one morning, I dropped a single contact of the only pair I had down the sink drain (rookie mistake, I should have packed spare glasses). Anyway, I was in distress and my heart was racing because I have to drive to O’Hare Airport this weekend and could NOT do that with one contact. Really, I couldn’t even have made it through the rest of the work week. I called up Kaye Eyecare after searching for nearby optometrists in Huntley and I apologize I did not get her name, but the woman that answered my call was MORE than willing to help me with my emergency. She fit me in for an appointment within a few hours, ensured Kaye accepts my vision insurance, and ensured they had the contacts that I needed in stock!! When I arrived at my appointment, I was welcomed warmly by the receptionist and filled out all necessary paperwork. After I was called in, Jodi did an amazing job of making me feel like everything would be alright, and she ran every single test with care and sparked up great conversation. Once Dr. Robertson came in to finish off the eye exam, she was also comforting and let me know that Kaye is always available to help patients where they can. Dr. Robertson took more time with me than any eye doctor visit I have had in Texas, and any eye-related questions I had, she answered with clear detail. I was extremely impressed by how amazing this ENTIRE office staff is - from phone call, to arrival, to exams, to purchasing. If you all were located in TX, I would be back in a heartbeat because it’s safe to say you blow other optometrist offices out of the water. Thank you Kaye for making a Texas boy feel right at home!“
“I have been coming here for the past 10 years and I have to say that everything about this business is top notch. From the staff to the overall service that I have received.“
“By far the best vision care period. Dr. Schwendeman is astute, intelligent and thorough. I have a strong prescription with astigmatism and am prone to headaches. Somehow he managed to find the perfect prescription for me. Now I see better than ever and have no issues with pain. On top of all of this, the staff is Super friendly. My only mistake was trying out a competitor first. Needless to say, that establishment did not exhibit the same customer service and expertise as Dr. S and staff. 11/10 would recommend.“
“Busy place with very committed and dedicated professionals. I am so very grateful for the care and kindness I received today. So happy to have been referred.“
“Dr Khan was super friendly. Catie helped me find the perfect glasses and got all of my questions/concerns answered. Thanks to Catie, I had a very positive experience“
“Staff was very helpful and polite. Me of the staff helped me to pick between a few pairs - gave opinions and was complimentary and friendly. Prices were very good enough so that I bought a pair of sunglasses as a second pair at a great price. I was advised by the staff to avoid weekends, Mondays and any time after 3pm. Great experience!“
“My husband and I have been patients of Dr. Williams since we moved here almost 10 years ago. It is wonderful to have a family eye clinic right here in Pingree Grove. The staff at Bright Eyes is so friendly and helpful. We get all our glasses there. They have a great frame selection. Several years back I had cataract surgery and now need to be seen by an opthalmologist. So I no longer go to Dr. Williams for my annual eye exam. However, my husband still has his annual exam there. Last week I had an eye emergency. I was concerned because we were getting ready to go out of town. I called Bright Eyes and they squeezed me in that day. Dr. Williams was able to take care of my problem. It was a big relief to be able to go out of town free from eye pain. Thank you to Dr. Williams and the staff at Bright Eyes Family Vision for all their help. I highly recommend them.“