Reviews for Retzer Gerber & Associates
Write a reviewHours
Monday: 9AM - 5PM
Tuesday: 9AM - 5PM
Wednesday: 9AM - 5PM
Thursday: 9AM - 5PM
Friday: 9AM - 5PM
Saturday: ClosedSunday: Closed
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specialties: small business consulting
Ratings
Google: 3.9/5Retzer Gerber & Associates
2920 W Lake Ave, Peoria
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Very poor experience, dropped my tax information off at the start of March and it sat for a month with the only communication coming when I showed up to see what was happening after two weeks. After another two weeks without any communication I showed up and they hadn't even started and had actually lost half of my paperwork. Stay away.
Great place to get your taxes done, everyone is really helpful in trying to get you your max returns would definitely recommend trying out if you're looking for a place that offers a bit of advice.
I had a poor experience at this office. I had my taxes done by CPA's before and they usually had them ready in a few days. A week after dropping them off I called to see when they would be ready. Apparently, they weren't started yet. A couple days later I was told they were ready. When I picked them up I was shocked at how low the return was considering my deductions. Apparently, a significant error was found. Had I not questioned this I would've lost over $1,000. I was still charged full price for this service. This was done by a female accountant. She is the only one I dealt with. My boyfriend and I will not be going back.