I took my kids and I to our appointments all at once. While one tech made my teenager comfortable enough to do the examines alone, another tech took my youngest and I together. The tech taking care of the two of us let my little one "help" with my initial examines so she wouldn't feel so nervous to do her own examines. I appreciate the patience and kindness they have for young children, especially since getting a puff of air in your eye can be really startling
December 2020
My husband has used the Bard Optical in Washington, IL for several years with good results, but DO NOT ORDER GLASSES FROM PEKIN BARD OPTICAL. My son has been using Pekin Bard Optical since he moved to Pekin in 2017 because it is close to where he lives and will accept his Medicaid insurance. When his glasses broke as he was cleaning them, he called and made an appointment to have an eye exam and order a new pair of glasses, just like he had done two years before. Following his eye exam with the eye doctor the next day, the female helped him pick out a frame, and wrote up the complete order and had him sign it so Medicaid would pay for it. Since she had not volunteered... read full review
September 2019
The doctor was very nice and friendly, however the office staff is extremely rude and not helping at all! I went in to buy some glasses because of the deal they had going on (buy your first pair, get a pair of prescription sunglasses free). The glasses I love but I paid all of the money to get the glasses and the sunglasses to go with. I ordered the sunglasses lenses to be grey/black. I received the sunglasses and the lenses are red! I go back into Bard to explain this is not what I asked for when I paid. The lady was extremely rude about it and told me they were in fact what I ordered. If they were what I wanted, then I wouldn't be back in the store complaining!... read full review
I took my kids and I to our appointments all at once. While one tech made my teenager comfortable enough to do the examines alone, another tech took my youngest and I together. The tech taking care of the two of us let my little one "help" with my initial examines so she wouldn't feel so nervous to do her own examines. I appreciate the patience and kindness they have for young children, especially since getting a puff of air in your eye can be really startling
My husband has used the Bard Optical in Washington, IL for several years with good results, but DO NOT ORDER GLASSES FROM PEKIN BARD OPTICAL. My son has been using Pekin Bard Optical since he moved to Pekin in 2017 because it is close to where he lives and will accept his Medicaid insurance. When his glasses broke as he was cleaning them, he called and made an appointment to have an eye exam and order a new pair of glasses, just like he had done two years before. Following his eye exam with the eye doctor the next day, the female helped him pick out a frame, and wrote up the complete order and had him sign it so Medicaid would pay for it. Since she had not volunteered... read full review
The doctor was very nice and friendly, however the office staff is extremely rude and not helping at all! I went in to buy some glasses because of the deal they had going on (buy your first pair, get a pair of prescription sunglasses free). The glasses I love but I paid all of the money to get the glasses and the sunglasses to go with. I ordered the sunglasses lenses to be grey/black. I received the sunglasses and the lenses are red! I go back into Bard to explain this is not what I asked for when I paid. The lady was extremely rude about it and told me they were in fact what I ordered. If they were what I wanted, then I wouldn't be back in the store complaining!... read full review