Very pleased with Corbin and his helper as they delivered my new couch today and had a hardtime getting the old sleeper sofa out of the house but they worked at it until they got the job done!! Corbin and the helper were polite and friendly and deserve to be let known that they are good workers and we appreciated what they did!!
May 2017
I wouldn't even give them a one star. I ordered a couch on March 25th from them was never once informed they have to have so many orders before anything ships to their store. And not to mention I was never offered any sort of warranty for my couch when I purchased it. I had to ask for free delivery since I have been waiting so long for this couch I still don't even have yet. Poor customer service. Will never order anything from them again.
September 2016
Horrible customer service, I had a dryer deliver last weekend paid for installation and it was dropped off for my husband to install and we get it installed and doesn't work! I instantly call the store they order me a new one and telling it will be fixed on Tuesday of the next week. Today is Thursday they finally get it, but tell me I didn't make an appt for delivery...... needless to say I don't like the way I've been treated, and their customer service department told me that I had to take it up with the store.
Very pleased with Corbin and his helper as they delivered my new couch today and had a hardtime getting the old sleeper sofa out of the house but they worked at it until they got the job done!! Corbin and the helper were polite and friendly and deserve to be let known that they are good workers and we appreciated what they did!!
I wouldn't even give them a one star. I ordered a couch on March 25th from them was never once informed they have to have so many orders before anything ships to their store. And not to mention I was never offered any sort of warranty for my couch when I purchased it. I had to ask for free delivery since I have been waiting so long for this couch I still don't even have yet. Poor customer service. Will never order anything from them again.
Horrible customer service, I had a dryer deliver last weekend paid for installation and it was dropped off for my husband to install and we get it installed and doesn't work! I instantly call the store they order me a new one and telling it will be fixed on Tuesday of the next week. Today is Thursday they finally get it, but tell me I didn't make an appt for delivery...... needless to say I don't like the way I've been treated, and their customer service department told me that I had to take it up with the store.